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  1.    13 Aug 2017 #1
    Join Date : Oct 2015
    Posts : 119
    Microsoft Windows 10 Pro 64-bit 10586 Multiprocessor Free

    Bluetooth Drivers not working! Code 43 on,off,on,off every 5 seconds



    Pc Build
    Mother board: ASUS STRX z270e Gaming 1151
    CPU: Intel i-7 7700k
    CPU Heatsinc: CoolMaster Hyper T2 Cooler
    Ram: 2x 8gb Gskill RGB D4 2400
    PSU: EVGA Supernova 850 Gold2 80g
    GPU: EVGA GTX 1080 Ti FTW3 11gig
    SSD: 500gb Samsung
    HDD: 2x 1tb WD black
    Operating system: Windows 10 x64

    Problem Description:
    As stated in the title, my Bluetooth device is not working properly. However, this case is really odd? It works fine if I uninstall the updated drivers (That is the driver that is most recently released: 'Qualcomm Atheros QCA61x4A Bluetooth 4.1"). When I uninstall the aforementioned driver, windows install the basic driver for it and it works for a while. After a while windows realizes that it is not up to date, and then updates the driver to the most recent again and it stops working. Here is how it looks while it is working:

    Click image for larger version. 

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    It's behavior while not working is odd and it's hard to google or search this description because it is not an ordinary code 43 thing. While it is up to date and not working, in device manager the Bluetooth driver goes from having the error exclamation point to not having it over and over and over again. like it's flashing on and off. It's always the same error of 43. Screen shots below:

    Click image for larger version. 

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    Keep in mind both of these screen shots were taken literally 5 seconds from one another. And it switches back and forth over and over like that.

    Things I have tried myself:

    Uninstalling and reinstalling the device
    Manually updating the driver
    Checking windows files integrity
      My ComputerSystem Spec
  2.    13 Aug 2017 #2
    Join Date : Nov 2013
    Chicagoland
    Posts : 33,932
    Dual boot Windows 10 FCU Pro x 64 & Insider 10 Pro

    Hi there. Are you saying it worked with the MS generic driver? If so, the only way that I know to block Windows from updating the driver is this:

    Turn On or Off Device Driver Automatic Installation in Windows 10 Windows 10 Windows Update Activation Tutorials

    Keep in mind that this will block other drivers from updating, so you may want to unblock it monthly before update Tuesday so they can, then block it again.

    BTW, did this start happening with the latest cumulative update?
      My ComputersSystem Spec
  3.    13 Aug 2017 #3
    Join Date : Oct 2015
    Posts : 119
    Microsoft Windows 10 Pro 64-bit 10586 Multiprocessor Free
    Thread Starter

    Quote Originally Posted by HippsieGypsie View Post
    Hi there. Are you saying it worked with the MS generic driver? If so, the only way that I know to block Windows from updating the driver is this:

    Turn On or Off Device Driver Automatic Installation in Windows 10 Windows 10 Windows Update Activation Tutorials

    Keep in mind that this will block other drivers from updating, so you may want to unblock it monthly before update Tuesday so they can, then block it again.

    BTW, did this start happening with the latest cumulative update?

    I upgraded all the hardware in my computer the weekend of 8/01/17 hardware upgraded includes:

    Mother Board
    Graphics Card
    Ram
    Processor
    PSU

    the only thing that was left is the hardrives and window installation from my previouse hardware, in which case i was using an asus bluetooth dongle as my previouse motherboard did not have onboard bluetooth. So this issue has been a problem since i built it that weekend.

    So in short I am not certain if the recent update broke the bluetooth or if it is something related to just my system.


    If i can help it i would like to find another sol.ution other than having to turn off auto update... but if all else fails i will keep that in mind. Thanks
      My ComputerSystem Spec
  4.    13 Aug 2017 #4
    Join Date : Nov 2013
    Chicagoland
    Posts : 33,932
    Dual boot Windows 10 FCU Pro x 64 & Insider 10 Pro

    Quote Originally Posted by Etetherin View Post
    If i can help it i would like to find another sol.ution other than having to turn off auto update... but if all else fails i will keep that in mind. Thanks
    Ok, so we know it wasn't the update then. Is this an Asus driver that doesn't work? Have you searched the Asus site for a fix?
      My ComputersSystem Spec
  5.    13 Aug 2017 #5
    Join Date : Oct 2015
    Posts : 119
    Microsoft Windows 10 Pro 64-bit 10586 Multiprocessor Free
    Thread Starter

    Well i downloaded the drivers from asus website for my motherboard. So i guess the answer to that is yes.

    if you are meaning did i search for the problem i am having, then the answer is i tried. Its a very specific issue and i looked for all manner of ways to say "bluetooth not working" or "code 43 Bluetooth" on their support site and tried those steps.
      My ComputerSystem Spec
  6.    13 Aug 2017 #6
    Join Date : Nov 2013
    Chicagoland
    Posts : 33,932
    Dual boot Windows 10 FCU Pro x 64 & Insider 10 Pro

    What I meant was are the updated drivers Asus drivers? Or does the Asus board have some other Bluetooth device brand on the board?
      My ComputersSystem Spec
  7.    13 Aug 2017 #7
    Join Date : Oct 2015
    Posts : 119
    Microsoft Windows 10 Pro 64-bit 10586 Multiprocessor Free
    Thread Starter

    when installed from the asus website, from the downloads page for my particular motherboard, the driver name is this "Qualcomm Atheros QCA61x4A Bluetooth 4.1"

    I dont know what else you mean. I am sorry
      My ComputerSystem Spec
  8.    13 Aug 2017 #8
    Join Date : Nov 2013
    Chicagoland
    Posts : 33,932
    Dual boot Windows 10 FCU Pro x 64 & Insider 10 Pro

    Thanks. Then it's a Qualcomm brand onboard Bluetooth device incorporated on the board.
      My ComputersSystem Spec
  9.    13 Aug 2017 #9
    Join Date : Oct 2015
    Posts : 119
    Microsoft Windows 10 Pro 64-bit 10586 Multiprocessor Free
    Thread Starter

    Ok, sorry to not be much of a help! Thank you for your help as well.
      My ComputerSystem Spec
  10.    14 Aug 2017 #10
    Join Date : Oct 2015
    Posts : 119
    Microsoft Windows 10 Pro 64-bit 10586 Multiprocessor Free
    Thread Starter

    Well for now I have disabled auto update. :/ this is hopefully a temporary fix as it sux to not get the rest for them automatically over an issue with just one.

    Thanks all in advance for your help ^~^
      My ComputerSystem Spec

 
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