Windows 10: Repeated Crashes and Boot Errors Apparently Caused by Driver Updates Solved

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  1. Posts : 14,206
    windows 10 professional version 1607 build 14393.969 64 bit
       29 Dec 2017 #31

    1) Open administrative command prompt and type or copy and paste:
    2) sfc /scannow
    3) dism /online /cleanup-image /restorehealth
    4) chkdsk /scan
    5) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

    6) If you use Ccleaner > click windows tab > scroll down to system and advanced > post an image into the thread

    7) In the left lower corner search type clean > open disk cleanup > scroll up and down > post images into the thread

    8) In the left lower corner search type: system or system control > open system control panel > on the left pane click advanced system settings
    > on the advanced tab under startup and recovery click settings > post an image of the startup and recovery into the thread.
    > on the advanced tab under performance > click on settings > click on advanced tab > under virtual memory click on change > post an image of the virtual memory tab into the thread

    9) In the left lower corner search type services > open windows error reporting service > scroll to the startup type column > right click > left click on properties > post an image into the thread

    10) Download and install Whocrashed > in the left upper corner above analyze click on tools > crash dump test > type: ACCEPT
    http://www.resplendence.com/whocrashed
    11) Click analyze > look for dead or deaddead in the results > post the results into the thread

    12) Run the DM log collector after all of the above steps and post a zip into the thread:BSOD - Posting Instructions - Windows 10 Forums

    BSOD - Posting Instructions - Windows 10 Forums

    Windows Trusted Platform Module Management Step-by-Step Guide | Microsoft Docs




    Code:
    Event[12135]:  Log Name: System  Source: volmgr  Date: 2017-12-29T04:50:22.026  Event ID: 46  Task: N/A  Level: Error  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: DESKTOP-H2C94OF  Description: Crash dump initialization failed!
    Code:
    Event[11413]:  Log Name: System  Source: TPM  Date: 2017-12-20T22:32:07.229  Event ID: 17  Task: N/A  Level: Information  Opcode: Info  Keyword: N/A  User: S-1-5-18  User Name: NT AUTHORITY\SYSTEM  Computer: DESKTOP-H2C94OF  Description: The Trusted Platform Module (TPM) hardware failed to execute a TPM command.
    Code:
    Event[2967]:  Log Name: System  Source: cdrom  Date: 2017-09-17T14:22:31.478  Event ID: 7  Task: N/A  Level: Error  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: DESKTOP-H2C94OF  Description: The device, \Device\CdRom0, has a bad block.
    Code:
    Event[11538]:  Log Name: System  Source: Disk  Date: 2017-12-21T03:57:09.037  Event ID: 153  Task: N/A  Level: Warning  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: DESKTOP-H2C94OF  Description: The IO operation at logical block address 0x446b0dd8 for Disk 0 (PDO name: \Device\00000034) was retried.
    Code:
    Event[11537]:  Log Name: System  Source: storahci  Date: 2017-12-21T03:57:09.037  Event ID: 129  Task: N/A  Level: Warning  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: DESKTOP-H2C94OF  Description: Reset to device, \Device\RaidPort0, was issued.
    Code:
    Event[11387]:  Log Name: System  Source: TPM  Date: 2017-12-20T18:35:07.249  Event ID: 15  Task: N/A  Level: Error  Opcode: Info  Keyword: N/A  User: S-1-5-18  User Name: NT AUTHORITY\SYSTEM  Computer: DESKTOP-H2C94OF  Description: The device driver for the Trusted Platform Module (TPM) encountered a non-recoverable error in the TPM hardware, which prevents TPM services (such as data encryption) from being used. For further help, please contact the computer manufacturer.
    Code:
    Event[11386]:  Log Name: System  Source: Display  Date: 2017-12-20T18:31:45.201  Event ID: 4101  Task: N/A  Level: Warning  Opcode: Info  Keyword: Classic  User: N/A  User Name: N/A  Computer: DESKTOP-H2C94OF  Description: Display driver amdkmdap stopped responding and has successfully recovered.
    Code:
    Event[1174]:  Log Name: System  Source: volmgr  Date: 2017-08-22T20:06:30.798  Event ID: 45  Task: N/A  Level: Error  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: DESKTOP-H2C94OF  Description: The system could not sucessfully load the crash dump driver.
    Last edited by zbook; 29 Dec 2017 at 20:15.
      My ComputerSystem Spec

  2.    29 Dec 2017 #32

    Steps 1-5:

    Microsoft Windows [Version 10.0.15063](c) 2017 Microsoft Corporation. All rights reserved.C:\WINDOWS\system32>sfc /scannowBeginning system scan. This process will take some time.Beginning verification phase of system scan.Verification 100% complete.Windows Resource Protection did not find any integrity violations.C:\WINDOWS\system32>dism /online /cleanup-image /restorehealthDeployment Image Servicing and Management toolVersion: 10.0.15063.0Image Version: 10.0.15063.0[==========================100.0%==========================] The restore operation completed successfully.The operation completed successfully.C:\WINDOWS\system32>chkdsk /scanThe type of the file system is NTFS.Volume label is OS.Stage 1: Examining basic file system structure ... 632832 file records processed.File verification completed. 43462 large file records processed. 0 bad file records processed.Stage 2: Examining file name linkage ... 793848 index entries processed.Index verification completed. 0 unindexed files scanned. 0 unindexed files recovered to lost and found.Stage 3: Examining security descriptors ...Security descriptor verification completed. 80509 data files processed.CHKDSK is verifying Usn Journal... 39444792 USN bytes processed.Usn Journal verification completed.Windows has scanned the file system and found no problems.No further action is required. 975633897 KB total disk space. 630417216 KB in 426861 files. 272512 KB in 80510 indexes. 0 KB in bad sectors. 799461 KB in use by the system. 65536 KB occupied by the log file. 344144708 KB available on disk. 4096 bytes in each allocation unit. 243908474 total allocation units on disk. 86036177 allocation units available on disk.C:\WINDOWS\system32>chkdsk /scanchkdsk /scan
      My ComputerSystem Spec


 
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