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  1.    14 Aug 2017 #11
    Join Date : Jan 2015
    UK, Midlands
    Posts : 11,030
    Win 10 Pro (1703)

    PC all of a sudden running very slow + 100% disk usage Windows 10 - [Solved] - Windows 10
    - see eg. 'Best answer' there

    7 Tips to Fix 100% Disk Usage Improve Windows Performance
    - see 6 & 7 - ignore 1-5

    windows 10 - Task Manager shows 100% disk usage at just 0.5Mbps - Super User

    More such by searching here or generally for
    100% disk use slow transfer
    e.g.

    Could be your PC isn't Win 10 compatible, or you need a different low level driver.
    Was it ok with earlier builds of Win 10, or the same?

    Basically you need to resolve the disk problem first. It's hardly worth trying to fix a Windows update issue with underperforming hardware (possibly driver issue) (when the reason Windows update isn't working might be restricted performance).

    I'm away now for 12 days, so tenforums will get little attention - hopefully someone else will come along and help further.

    You could see if you can make any sort of comparison in Safe Mode, though I'm not sure what to suggest that might be an equivalent task given what's running is rather different.

    Worth researching the issue further as I suggest.
      My ComputerSystem Spec
  2.    15 Aug 2017 #12
    Join Date : Aug 2017
    Posts : 15
    Windows 10
    Thread Starter

    My laptop came with Windows 10, and it did not have any significant slowness problems until it starting crashing recently. I've been assuming the current intermittent/selective slowness issue is due to my recent inability to install the optimal graphics driver, rather than some endemic or previously latent issue. As mentioned, I've been forced to rely on the Microsoft Basic Display Adapter simply to stabilize my system. Installing an earlier version of the driver software might be a temporary fix, though I'm not sure why the Windows update wouldn't install properly under these circumstances.

    Anyway, I'll do some more research. I very much appreciate the advice you've supplied so far.
      My ComputerSystem Spec
  3.    02 Sep 2017 #13
    Join Date : Aug 2017
    Posts : 15
    Windows 10
    Thread Starter

    I put figuring this out on hold for a while due to work. But now that classes have begun I need to decide how to go forward. I've done a bit more internet browsing and came across these problems that follow a pattern similar to mine. In the second case, the issue was apparently with the RAM hardware. The AMD links also suggest it's a hardware problem, which would be something of a dead-end for me. My laptop's been stable for the last two weeks with the Microsoft Basic driver, and I could just accept that I won't be playing games or doing graphics work on my laptop any time soon and live with it until I can replace it.

    Solved: Intel AMD graphics driver causing Windows to crash - HP Support Forum - 5647467
    Computer Crash during installation phase of Crimson driver - [Solved] - Graphics Cards
    AMD Display Drivers causing black screen freeze... | Community
    To people who have instant Black Screen or Free... | Community
      My ComputerSystem Spec
  4.    03 Sep 2017 #14
    Join Date : Jan 2015
    UK, Midlands
    Posts : 11,030
    Win 10 Pro (1703)

    Does this look like your graphics update problem?
    Windows 10 Pro Creators Update AMD A6 BSOD ASUS X555DA - YouTube

    If so, use the previous version of the driver and check the ASUS community for similar reports for example.
    You will have to block the installation of the newer driver (you can use the appropriate tutorial here in the Tutorial section).
    Would be a good idea to ask a question there.
      My ComputerSystem Spec
  5.    04 Sep 2017 #15
    Join Date : Aug 2017
    Posts : 15
    Windows 10
    Thread Starter

    I'll try that, but how do I find the previous version of the driver? The AMD website was confusing (Radeon R6 isn't listed), and it doesn't appear when I search for updates on my computer.
      My ComputerSystem Spec
  6.    04 Sep 2017 #16
    Join Date : Jan 2015
    UK, Midlands
    Posts : 11,030
    Win 10 Pro (1703)

    Check your manufacturer's site if Win 10 is supported for your device.

    The old driver version used on the Anniversary Build will not be recorded now because all such records naturally disappear when you upgrade.

    Ask on Asus' site...
      My ComputerSystem Spec
  7.    04 Sep 2017 #17
    Join Date : Aug 2017
    Posts : 15
    Windows 10
    Thread Starter

    Finally, good news. I was able to locate an earlier version of the AMD drivers here, and the installation succeeded without a crash. I am trying to run the "show or hide updates" tool in order to block the update to the graphics driver (thus allowing me to lift the general prohibition on automatic driver updates), and so far that hasn't finished searching. Windows Update is also taking a surprisingly long time checking for updates. But the fact that I was able to get this far is hopeful. I'll restart the laptop when I'm finished and report back.
      My ComputerSystem Spec
  8.    04 Sep 2017 #18
    Join Date : Jan 2015
    UK, Midlands
    Posts : 11,030
    Win 10 Pro (1703)

    Sounds good..
      My ComputerSystem Spec
  9.    05 Sep 2017 #19
    Join Date : Aug 2017
    Posts : 15
    Windows 10
    Thread Starter

    Windows Update completed, and after the restart everything appears as it should be. So I think sticking with the older driver must be the fix. Thanks again for all your help; I am relieved to have this behind me, at least for the time being.
      My ComputerSystem Spec
  10.    05 Sep 2017 #20
    Join Date : Jan 2015
    UK, Midlands
    Posts : 11,030
    Win 10 Pro (1703)

    Good news!
      My ComputerSystem Spec

 
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