Repeated Crashes and Boot Errors Apparently Caused by Driver Updates

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  1. Posts : 38,371
    windows 10 professional version 1607 build 14393.969 64 bit
       #101

    Within 30 days the Windows operating system will change. Today is 4/4 and sometime after 4/10 (probably before the end of the month) there will be a major Windows upgrade to 1803. The upgrade should change the registry and operating system. So the best option may be to wait or the major upgrade?

    What happened with the administrative command prompt command results, and beta log collector using a different browser?
      My Computer


  2. Posts : 69
    Windows 10
    Thread Starter
       #102

    Microsoft Windows [Version 10.0.15063](c) 2017 Microsoft Corporation. All rights reserved.C:\windows\system32>sfc /scannowBeginning system scan. This process will take some time.Beginning verification phase of system scan.Verification 100% complete.Windows Resource Protection did not find any integrity violations.C:\windows\system32>dism /online /cleanup-image /restorehealthDeployment Image Servicing and Management toolVersion: 10.0.15063.0Image Version: 10.0.15063.0[==========================100.0%==========================] The restore operation completed successfully.The operation completed successfully.C:\windows\system32>chkdsk /scanThe type of the file system is NTFS.Volume label is OS.Stage 1: Examining basic file system structure ... 641024 file records processed.File verification completed. 38725 large file records processed. 0 bad file records processed.Stage 2: Examining file name linkage ... 730966 index entries processed.Index verification completed. 0 unindexed files scanned. 0 unindexed files recovered to lost and found.Stage 3: Examining security descriptors ...Security descriptor verification completed. 44972 data files processed.CHKDSK is verifying Usn Journal... 34203576 USN bytes processed.Usn Journal verification completed.Windows has scanned the file system and found no problems.No further action is required. 975633897 KB total disk space. 628810276 KB in 348724 files. 202336 KB in 44973 indexes. 0 KB in bad sectors. 795921 KB in use by the system. 65536 KB occupied by the log file. 345825364 KB available on disk. 4096 bytes in each allocation unit. 243908474 total allocation units on disk. 86456341 allocation units available on disk.C:\windows\system32>
      My Computer


  3. Posts : 69
    Windows 10
    Thread Starter
       #103

    I'm not sure what you mean by "a different browser" for the beta log collector. It's a PowerShell shortcut, right?
      My Computer


  4. Posts : 38,371
    windows 10 professional version 1607 build 14393.969 64 bit
       #104

    When you launch it see if there is any impact starting with a different browser as each has different settings.
      My Computer


  5. Posts : 69
    Windows 10
    Thread Starter
       #105

    What sort of browser? A web browser? I am confused.
      My Computer


  6. Posts : 38,371
    windows 10 professional version 1607 build 14393.969 64 bit
       #106
      My Computer


  7. Posts : 69
    Windows 10
    Thread Starter
       #107

    But I'm not running the log collector in a web browser; I'm opening the shortcut through Windows Explorer and the whole thing appears to run in PowerShell.

    I managed to get a look at what briefly pops up after hitting ENTER, and it's an unauthorized access exception ("Access to the path 'C:\Users\rexmb\AppData\Local\Temp\error-temp.txt' is denied.")
      My Computer


  8. Posts : 38,371
    windows 10 professional version 1607 build 14393.969 64 bit
       #108

    If the computer is unable to run the beta log collector then run the DM log collector and post a new zip into the thread:
    BSOD - Posting Instructions - Windows 10 Forums
      My Computer


  9. Posts : 69
    Windows 10
    Thread Starter
       #109

    Attached.
    Repeated Crashes and Boot Errors Apparently Caused by Driver Updates Attached Files
      My Computer


  10. Posts : 38,371
    windows 10 professional version 1607 build 14393.969 64 bit
       #110

    The post in step 109 was blank.
    See if you can match the images clicking download then extract.



    Not a blank icon indicating that is has not been extracted it (this doesn't work):






    1. click on the download button
    2. choose save (to downloads for example)
    3. extract it (right click, extract all)
    4. run it by clicking on the shortcut.
      My Computer


 
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