1.    10 Aug 2017 #1
    Join Date : Sep 2015
    Posts : 60
    Windows 10

    Keyboard disappeared after windows update


    After an Windows 10 update on our other PC, the key board failed to turn on.
    I checked with the desktop key board an noticed that he key board (s) are not listed in the device manager.
    What can I do to recover the driver/key board? I tried the drivereasy.com program, but it did not listed a key board driver as being missing or out dated.
      My ComputerSystem Spec
  2.    10 Aug 2017 #2
    Join Date : Nov 2013
    Chicagoland
    Posts : 33,884
    Dual boot Windows 10 FCU Pro x 64 & Insider 10 Pro

    Quote Originally Posted by Johannes View Post
    After an Windows 10 update on our other PC, the key board failed to turn on.
    I checked with the desktop key board an noticed that he key board (s) are not listed in the device manager.
    What can I do to recover the driver/key board? I tried the drivereasy.com program, but it did not listed a key board driver as being missing or out dated.
    Hi there. The votes aren't all in, but it seems this update has borked some systems in that Windows isn't seeing some peripherals at all.

    Try going to the manufactures website to see if they have a driver for your model.
      My ComputersSystem Spec
  3.    10 Aug 2017 #3
    Join Date : Sep 2015
    Posts : 60
    Windows 10
    Thread Starter

    I did that and they did not have even the windows 10 OS listed the PC is
    a HP 400f
      My ComputerSystem Spec
  4.    10 Aug 2017 #4
    Join Date : Sep 2015
    Posts : 60
    Windows 10
    Thread Starter

    Thanks for the reply HippsieGypsie, I tried another USB port at the front of the PC and this time the keyboard works again.
      My ComputerSystem Spec
  5.    11 Aug 2017 #5
    Join Date : Nov 2013
    Chicagoland
    Posts : 33,884
    Dual boot Windows 10 FCU Pro x 64 & Insider 10 Pro

    I see. So it was the USB port the wireless keyboard dongle was in or the dongle itself wasn't recognized. Strange in that the back one didn't work. Did you try plugging it back in the original port again? Just wondering if those rear ports work.

    Glad something worked out for you, though.
      My ComputersSystem Spec
  6.    11 Aug 2017 #6
    Join Date : Sep 2015
    Posts : 60
    Windows 10
    Thread Starter

    Quote Originally Posted by HippsieGypsie View Post
    I see. So it was the USB port the wireless keyboard dongle was in or the dongle itself wasn't recognized. Strange in that the back one didn't work. Did you try plugging it back in the original port again? Just wondering if those rear ports work.

    Glad something worked out for you, though.
    The PC with the problem was our other one which had a wired keyboard.
    I shall try to plug it back in the original port again to see if it works in that one.
      My ComputerSystem Spec
  7.    11 Aug 2017 #7
    Join Date : Nov 2013
    Chicagoland
    Posts : 33,884
    Dual boot Windows 10 FCU Pro x 64 & Insider 10 Pro

    Quote Originally Posted by Johannes View Post
    The PC with the problem was our other one which had a wired keyboard.
    I shall try to plug it back in the original port again to see if it works in that one.
    I see. It could have been a strange fluke in that it wasn't seated correctly.

    BTW, there is a fairly new option now to list two systems in your Settings Control Panel is you would want to fill out your other system.
      My ComputersSystem Spec

 


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