1.    04 Aug 2017 #1
    Join Date : Aug 2017
    Posts : 2
    Win 10

    .TMP File Stuck in Printers Folder After Every job - Halts Printing


    I'm working on a Windows 10 computer on which, after printing a single job, 3 files usually remain in the C:\Windows\System32\Spool\Printers folder. 2 can be deleted without issue. The 3rd, a .tmp file throws an error when I try to delete it. (see attachment) Nothing can be printed until the file has been deleted.
    Only way I've found to delete the file is to stop the print spooler, delete the file, re-start the spooler. Soon as another print job is sent, problem recurs. I've found information that this .exe is for spooling of .xml files. Haven't found much about others having this problem. There's a little info that malware disguises itself as printfilterpipelinesvc.exe, but I can't find anything real substantial. I would appreciate information helping solve this problem. Thanks!
    Attached Thumbnails Attached Thumbnails PrintfilterpipelinesvcErr.JPG  
      My ComputerSystem Spec
  2.    05 Aug 2017 #2
    Join Date : Aug 2016
    Posts : 17
    Windows 10 Pro

    Quote Originally Posted by jamichau View Post
    I'm working on a Windows 10 computer on which, after printing a single job, 3 files usually remain in the C:\Windows\System32\Spool\Printers folder. 2 can be deleted without issue. The 3rd, a .tmp file throws an error when I try to delete it. (see attachment) Nothing can be printed until the file has been deleted.
    Only way I've found to delete the file is to stop the print spooler, delete the file, re-start the spooler. Soon as another print job is sent, problem recurs. I've found information that this .exe is for spooling of .xml files. Haven't found much about others having this problem. There's a little info that malware disguises itself as printfilterpipelinesvc.exe, but I can't find anything real substantial. I would appreciate information helping solve this problem. Thanks!

    1. For each print job there are two spool files generated by the Windows spooler. One file with the .SHD extension for job settings, and one with the .SPL extension for the drawing commands.

      Using notepad ..

      @echo off
      net stop spooler
      cd\
      cd \windows\system32\spool\printers
      del *.tmp
      net start spooler
      exit

      Save as a c:\windows\clrspool.cmd

      Setup a task schedule that runs the cmd sometime in the early morning when nobody will be printing.

      My ComputersSystem Spec
  3.    05 Aug 2017 #3
    Join Date : Aug 2016
    Posts : 17
    Windows 10 Pro

    sorry forgot to mention check the folder permission and if Users or Admins doesn't have permission or only special permission set permission to read/write and check
      My ComputersSystem Spec
  4.    05 Aug 2017 #4
    Join Date : Oct 2013
    Posts : 25,285
    64-bit Windows 10 Pro build 17046

    Hello jamichau, and welcome to Ten Forums.

    If you like, the .bat file from Option One in the tutorial below can help make it easier to clear the print spooler as MetalSaint posted above.

    Reset and Clear Print Spooler in Windows 10 Windows 10 Hardware Drivers Tutorials
    Last edited by Brink; 05 Aug 2017 at 13:51. Reason: updated link
      My ComputersSystem Spec
  5.    05 Aug 2017 #5
    Join Date : Aug 2017
    Posts : 2
    Win 10
    Thread Starter

    Thanks, MetalSaint and Brink, for your replies. The .bat file will help my customer (a friend of mine, this isn't something I'm doing at work) clear the queue on his home computer, but doesn't solve the problem. I've seen, at work pretty often, in the past, the printing of PDFs leaving behind .SHD and .SPL on HP LJ P1606 printers. But it was only occasionally and I would just clear those two files and customers could print again. But there was never this .TMP file in use by Printfilterpipelinesvc.exe in those instances, and it wasn't every PDF they printed, so I think there is something more to this.

    I should add, that the person with this current problem is printing PDFs (online banking statements). I don't think print jobs from other applications produce the same problem. Still, why the .tmp file and why is it in use by the .exe? On his older, XP machine and on his current machine with Windows 7, he never had this problem. It started some time after upgrading to Windows 10.

    BTW, I have checked permissions on the Printers folder. They're OK.
    Last edited by jamichau; 05 Aug 2017 at 10:46. Reason: Left out one sentence
      My ComputerSystem Spec

 


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