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#1
Printer won't scan....
Hi I've an HP Envy 4500 series printer about 2/3 years old and never had a big problem, till today when it won't scan. Did a troubleshoot which went through everything displaying the following message which I can't follow.
"Turn on the :%printername% usb composite device is an older USB device and might not work with USB 3.0"
It's always worked fine before so even after switching off and restarting a couple of times it still won't start which is odd as nothing's changed.
Appreciate any help thanks....