Windows 10: HP laptop, cannot get touch screen to work Solved


  1. Posts : 14
    Windows 10 Pro x64
       26 Jul 2015 #1

    HP laptop, cannot get touch screen to work


    Hi yall,

    I have a HP 15-f111dx laptop with a built in touch screen and I had downgraded from Windows 8.1 to Windows 7 and when I did I had disabled the touch screen in Windows 7 settings but now that I've upgraded to Windows 10 I would like to reenable it, but so far I have not been able to.

    I've tried going into the pen and touch settings in control panel but I don't see an option there to enable the touch screen. I've also went into device manager which does detect I have a touch screen and uninstalling the driver and restarting my laptop.

    If anyone has any ideas to make this work, any assistance is greatly appreciated.

    Thank You,
    JDIII
      My ComputerSystem Spec


  2. Posts : 3,506
    Win_8.1-Pro, Win_10.1607-Pro, Mint_17.3
       26 Jul 2015 #2

    Is the Human Interface Device > HID-compliant Touch Screen (or similar named item) enabled in DevMgr.

    Also look at the dependency tab for the monitor and HID device - see if all related items are enabled.
      My ComputerSystem Spec


  3. Posts : 14
    Windows 10 Pro x64
    Thread Starter
       26 Jul 2015 #3

    Slartybart said: View Post
    Is the Human Interface Device > HID-compliant Touch Screen (or similar named item) enabled in DevMgr.

    Also look at the dependency tab for the monitor and HID device - see if all related items are enabled.
    Everything seems to be enabled. I have also tried opening Tablet PC Settings in Control Panel and on the details row it tells me I have "Full Windows Touch Support" but when I try to calibrate the monitor, it does nothing when I touch the cross hairs like it says to do.

    Should I try deleting my graphics driver and reinstalling?
      My ComputerSystem Spec


  4. Posts : 14
    Windows 10 Pro x64
    Thread Starter
       26 Jul 2015 #4

    Fixed. For some odd reason it just wasn't working in the User Account I was using. I switched user accounts and it started working, so I just created a new user account as my primary and deleted the other one.
      My ComputerSystem Spec


  5. Posts : 3,506
    Win_8.1-Pro, Win_10.1607-Pro, Mint_17.3
       26 Jul 2015 #5

    JohnDoeIII said: View Post
    Fixed. For some odd reason it just wasn't working in the User Account I was using. I switched user accounts and it started working, so I just created a new user account as my primary and deleted the other one.
    That's great news John.
      My ComputerSystem Spec


  6. Posts : 14
    Windows 10 Pro x64
    Thread Starter
       26 Jul 2015 #6

    Slartybart said: View Post
    That's great news John.
    I know right, lol. Thank you for your help Slartybart. It was greatly appreciated.
      My ComputerSystem Spec


 

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