1.    29 Jul 2017 #1
    Join Date : Jul 2017
    Posts : 2
    Windows 10 SE

    "MATSHITA DVD-RAM UJ8E2 S" is not being recognized as operable.


    When I open Device Manager my DVD/CD-ROM drives are missing. I have to, view - show hidden devices, to see it. Once that is done I get this error.
    Click image for larger version. 

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    I verified that the CD-ROM is in fact connected and spins up when a CD is inserted. I do believe that this happened after an update or a new software installation occurred. A system restore is out of the question. Does anyone know how to deal with Windows 10 drivers or where to find the one I am looking for to try and reinstall a corrupted driver? What process should I take to try and correct this issue? Do you think the drive is bricked?
      My ComputerSystem Spec
  2.    29 Jul 2017 #2

    Hi there

    I think that's a "Panasonic" drive -- simply re-load the driver.

    Cheers
    jimbo
      My ComputerSystem Spec
  3.    29 Jul 2017 #3
      My ComputersSystem Spec
  4.    29 Jul 2017 #4
    Join Date : Nov 2016
    Posts : 437
    Windows 10

    You can go to the driver Tab and uninstall device. Then it should re-install the driver itself.
    The driver is in Windows 10.
    Also try
    Settings > Update & security > Troubleshoot > Hardware and Devices > Run.
      My ComputerSystem Spec
  5.    31 Jul 2017 #5
    Join Date : Jul 2017
    Posts : 2
    Windows 10 SE
    Thread Starter

    Thanks for the help everyone. It is working again now. Not sure exactly what fixed it.
      My ComputerSystem Spec

 


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