New
#1
Can no longer print
I have lost the ability to print anything from any app. I even bought a new printer but it does the same thing. The first printer is an older printer but it copies and scans along with printing. I can still copy and scan but not print. The new one is just a printer. I've connected both wirelessly and directly by usb, same issue both ways.
When clicking on "Print" it says "Getting ready to print", then it just quits, no error, no "end print" nothing. The print queue never opens nothing.
The printer is listed in the "Devices and Printers" and running troubleshooter shows no errors. I don't know what else to check. The last time I printed something was about two weeks ago and all worked as it should, the next time nothing.
What other information do you need?