Windows 10: Headsets not appearing in sound devices (Recording, Playback, etc.)

  1.    26 Jul 2017 #1

    Headsets not appearing in sound devices (Recording, Playback, etc.)


    I use an Acer Aspire with a hard drive pulled from a new Asus gaming laptop. Ever since making the change, every headset which I connect via the 3.5mm audio port have not appeared in the sound devices panel, although I can still hear sounds on my computer through them, including CS:GO, YouTube, Notifications, etc. However, while my laptop recognizes an audio device is plugged in and plays sound through it, it will not recognize a microphone and record using it. I remember there being a notification which appeared anytime I would plug in an audio device, asking me it was headphones, speakers, or a headset. I found it annoying and set it to "do not show this notification again," is there a way to re-enable this notification?
      My ComputerSystem Spec

  2. Dude's Avatar
    Posts : 12,026
    Windows 10 Pro X64
       26 Jul 2017 #2

    Welcome to the forums. Does your latop use realtek audio. If so its in the settings after clicking the gear in the top right corner of it.
    Click image for larger version. 

Name:	Audio Pop up.PNG 
Views:	2 
Size:	88.4 KB 
ID:	145796
      My ComputerSystem Spec

  3.    26 Jul 2017 #3

    If the realtek audio manager is also titled "Dell Audio," then yes. However, my laptop has not opened the Dell Audio manager ever since I moved the Asus hard drive to my Acer Aspire.
      My ComputerSystem Spec

  4. Dude's Avatar
    Posts : 12,026
    Windows 10 Pro X64
       26 Jul 2017 #4

    Post a screenshot of device manager with sound and video game controller expanded
    Click image for larger version. 

Name:	device manager.PNG 
Views:	10 
Size:	30.5 KB 
ID:	145797
      My ComputerSystem Spec

  5.    26 Jul 2017 #5

    Click image for larger version. 

Name:	Screenshot (1).png 
Views:	7 
Size:	91.3 KB 
ID:	145798 Keep in mind that the hard drive I'm using on this Acer may have incompatible software with the rest of the internal hardware.
      My ComputerSystem Spec

  6. Dude's Avatar
    Posts : 12,026
    Windows 10 Pro X64
       26 Jul 2017 #6

    Is this hard drive the drive that has the OS installed on?
      My ComputerSystem Spec

  7.    26 Jul 2017 #7

    Yes
      My ComputerSystem Spec

  8. Dude's Avatar
    Posts : 12,026
    Windows 10 Pro X64
       26 Jul 2017 #8

    When you moved it into the acer, did you re-install windows as it has the OS install from another computer?
      My ComputerSystem Spec

  9.    26 Jul 2017 #9

    I did not re-install windows, I left what was on the hard drive, on the hard drive.
      My ComputerSystem Spec

  10. Dude's Avatar
    Posts : 12,026
    Windows 10 Pro X64
       26 Jul 2017 #10

    I am surprised your device manager isn't full of bangs. The OS install is set up for another computer(Asus I think from what you posted earlier) and the sound issue is one of many that can start to show up.

    I would do a clean install of windows, then update the drivers from the Acer website.
      My ComputerSystem Spec


 

Related Threads
Hello everyone, Laptop Samsung NP300V5A. Sound stops working about a month after Win 10 upgrade. No changes done at the time. Audio devices show up under Device Manager, but not under Playback/Recording Devices. Same for Realtek Sound Manager...
No headsets sound in Drivers and Hardware
Hi, Since I upgraded to Windows 10x64 anniversary edition on my HP Probook G2 laptop, I don't have anymore sound on headsets. After installing and uninstalling several drivers I got my sound back, but for some reason it doesn't work anymore. ...
I have no sound on my new Windows 10 PC. Things I've tried: 1) Uninstalled and reinstalled sound drivers with multiple restarts 2) Checked power is connected 3) Checked speakers are connected via the green jack There's another fix I was trying...
Okay, so about 2 hours ago I was in a teamspeak. Suddenly my microphone and headset cut out, immediately I right clicked the sound icon and selected 'playback devices' there were three icons I didn't recognise one was a speaker that said 'Xsplit...
So I'm trying to get an external microphone (on a headset) working on my recently bought HP laptop (it's the Star Wars LE here), last night I was testing my headset but there is a really loud buzzing sound even when there's absolutely no...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 07:58.
Find Us