Windows 10: Headsets not appearing in sound devices (Recording, Playback, etc.)

  1.    26 Jul 2017 #1

    Headsets not appearing in sound devices (Recording, Playback, etc.)

    I use an Acer Aspire with a hard drive pulled from a new Asus gaming laptop. Ever since making the change, every headset which I connect via the 3.5mm audio port have not appeared in the sound devices panel, although I can still hear sounds on my computer through them, including CS:GO, YouTube, Notifications, etc. However, while my laptop recognizes an audio device is plugged in and plays sound through it, it will not recognize a microphone and record using it. I remember there being a notification which appeared anytime I would plug in an audio device, asking me it was headphones, speakers, or a headset. I found it annoying and set it to "do not show this notification again," is there a way to re-enable this notification?
      My ComputerSystem Spec

  2. Posts : 11,676
    Windows 10 Pro X64
       26 Jul 2017 #2

    Welcome to the forums. Does your latop use realtek audio. If so its in the settings after clicking the gear in the top right corner of it.
    Click image for larger version. 

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      My ComputerSystem Spec

  3.    26 Jul 2017 #3

    If the realtek audio manager is also titled "Dell Audio," then yes. However, my laptop has not opened the Dell Audio manager ever since I moved the Asus hard drive to my Acer Aspire.
      My ComputerSystem Spec

  4. Posts : 11,676
    Windows 10 Pro X64
       26 Jul 2017 #4

    Post a screenshot of device manager with sound and video game controller expanded
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      My ComputerSystem Spec

  5.    26 Jul 2017 #5

    Click image for larger version. 

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ID:	145798 Keep in mind that the hard drive I'm using on this Acer may have incompatible software with the rest of the internal hardware.
      My ComputerSystem Spec

  6. Posts : 11,676
    Windows 10 Pro X64
       26 Jul 2017 #6

    Is this hard drive the drive that has the OS installed on?
      My ComputerSystem Spec

  7.    26 Jul 2017 #7

      My ComputerSystem Spec

  • Posts : 11,676
    Windows 10 Pro X64
       26 Jul 2017 #8

    When you moved it into the acer, did you re-install windows as it has the OS install from another computer?
      My ComputerSystem Spec

  •    26 Jul 2017 #9

    I did not re-install windows, I left what was on the hard drive, on the hard drive.
      My ComputerSystem Spec

  • Posts : 11,676
    Windows 10 Pro X64
       26 Jul 2017 #10

    I am surprised your device manager isn't full of bangs. The OS install is set up for another computer(Asus I think from what you posted earlier) and the sound issue is one of many that can start to show up.

    I would do a clean install of windows, then update the drivers from the Acer website.
      My ComputerSystem Spec


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