Asus laptop scroll JUST stopped working

Hi xboxhaxorz.

Check you windows update history, see if a driver was added, likely for touchpad but could be something else like mouse.

If found roll back that driver?

If that fails you could also try re-installing Asus driver.

I would have a system Image made from a tool like Macrium Reflect just in case. Better safe that sorry.


Ken

Okay so you can hide that update or you can tell Windows to lay off the driver updates. If you don't it is just coming back.

I use this process in v1607

Windows + R keys
Enter Sysdm.cpl
Click on Hardware tab
Click on Device Installation Settings
Click on No
A menu appears (first time) click Never Install driver software.
You may get a warning. Click the option that says I’ll take care of it (not exact words)

I found this article and this is what I'm using in 1703. It must be working as my Wi-Fi card requires an ancient driver and I know there are updates, I get one every major update.

https://www.howtogeek.com/302595/how...dware-drivers/

In the article quite a ways down there is a link labelled “Disable Automatic Driver Updates Hacks”
This downloads a zip file with two registry hacks. Read the paragraph above the link. I used the hack on my V1703 (Creators). Likely have to run Hack after each major update, Anniversary, Creator, XXXX.


If you could also mark your thread solved it will help other to find. Thanks


Ken