Lenovo w520 upgraded to windows 10 does not recognize any cam

I have a Lenovo Laptop W520 which I upgraded 2 years ago from the original Windows 7 to Windows 10
No cam problems at all - ie the Lenovo cam worked with Windows 10
10 days ago the internal cam not recognize (see pic #1)
Soon after I noticed also USB external Logitec 9000 web cam also not recognized on laptop (updated drivers installed for windows 10 and this cam works on another computer )

Microsoft says now after removing and re-installing driver - that it will never work because the Lenovo drivers are only for windows 7. But it worked just fine until 10 days ago on windows 10

Microsoft says they cannot help because driver is only for windows 7 (even tho it worked for 2 years)
Lenovo says they cannot help because they are not planing any upgrade for this integrated web cam to windows 10

I tied unsuccessful restore - I tried returning to previous windows 10 build Nada

Microsoft is now suggesting I return completely to windows 7 but I will loose all of my data programs links etc etc

can I fix this myself?

Is there anything I can do to FORCE my laptop to recognize the internal cam or a logitec cam?
Perhaps a driver that is not exactly made for this computer but will force it to recognize the cam?

Hi, Shlaymeh, unfortunately this is a perfect example of why it is a good idea to check for drivers prior to updating an OS.

With that, what Microsoft is saying is that even though the camera worked under previous versions of Windows 10, Lenovo themselves never supported that notebook under Windows 10 and therefore provide no drivers for the OS. BTW your qualm would be with Lenovo, not Microsoft since vendors are responsible for their own specific device drivers.

And before you get mad at Lenovo, realize they aren't the only PC vendor to do such things... Asus never provided Win 10drivers for my 2013 Ultrabook, even though I upgraded the notebook from Win 8 to 10. Fortunately I ran into no real issues since the notebook was built for Windows 8.

Anyway, if you really want to keep Windows 10, but need a camera, you could try looking for a newer model with Windows 10 support. Otherwise you'll have to revert back to Windows 7 in order to get things working as they should.

Sorry.

As has been stated, Press the Windows key+X and choose Device Manager.
Here, do you have a listing for Imaging Device? Do you have any devices with yellow exclamation marks? If so, right click them and Uninstall them. Then right click Any device and choose Scan For Hardware Changes. This should start the new hardware found. If you need your Logitech driver, then use the install CD or download from Logitech

Even tho the cam is working just fine now - I am still extremely curious as to why.
As I stated in my first post - the cam was working for two years after the windows 10 upgrade - even tho the drivers only fit windows 7 (if it was improper drivers - the problem should have appeared right away - no?)
Was it the uninstall - re-install of those drivers by the Microsoft support tech? And then the problem was solved even though we didnt realize it because of the faulty notice which was later confused with the subsequent similar notice:
Possibly the "cant find" was confused with the "cant start" and the cam was actually working much earlier than I thought.
Or was it a regular update of windows 10 (that caused the computer to reboot) - for I suspect the problem also began subsequent to an earlier update and automatic re-boot 10 days earlier. Thoughts?

It is hard to say, if the MS Tech uninstalled the driver, then Reinstalled it, they should have checked in the Device Manager to see if there were any yellow marks. If they did you would know if it was the tech, or Windows Update that installed the correct driver.