1.    22 Jul 2017 #1
    Join Date : Jul 2017
    Posts : 5
    Windows 10

    3 tb hdd


    Hello all,

    I have just installed my new WD 3TB drive into my system and everything seemed fine. I partitioned and formatted the drive without issue and went ahead loading it with my files etc.

    All seemed fine until I rebooted my system and now it wont boot up, In fact it gets stuck at the PCs manufacturer splash screen I and cannot do a thing until I unplug the 3TB drive and I have tried different sata cables and different slots on my MB but I cannot get the system to boot whilst the new drive is installed so I have removed it.

    Any help will be great fully appreciated on this what should have been a simple install.

    Regards,
    Doug.
      My ComputerSystem Spec
  2.    22 Jul 2017 #2
    Join Date : Aug 2014
    Forever West
    Posts : 3,921
    Win10 Home and Pro, Win10 Insider Preview, Win7 Home, Linux Mint

    Your My Computer [bottom left] has no information about the computer. Without other information about can only ask, how old is it? Could be the BIOS is limited on such large HDDs.
      My ComputerSystem Spec
  3.    22 Jul 2017 #3
    Join Date : Jun 2014
    USA
    Posts : 1,570
    Windows 10 Pro x64

    • How old is the PC?
    • What motherboard is this?
    • Will the motherboard allow for a 3TB HD?
    • Check for BIOS update
      My ComputersSystem Spec
  4.    22 Jul 2017 #4
    Join Date : Jul 2017
    Posts : 5
    Windows 10
    Thread Starter

    The PC is about three yrs old. I will check all of the above.
      My ComputerSystem Spec
  5.    23 Jul 2017 #5
    Join Date : Jul 2017
    Posts : 5
    Windows 10
    Thread Starter

    The PC is a Gateway DX4870 that was bought in late 2014 and the BIOS that I have seems to be the latest...
    American megatrends Inc. P11-A4, 4/10/2013.
    I cannot seem to find a newer version so this may not be the issue and nothing on the Gateway website is newer that 2012.
      My ComputerSystem Spec
  6.    23 Jul 2017 #6
    Join Date : Jul 2017
    Posts : 5
    Windows 10
    Thread Starter

    Uh Oh


    Well I should have left well alone when the BIOS looked good. I have now done something that has killed the PC and it wont boot at all I think that I have corrupted the bios and I have no idea where to go next. Help please.
      My ComputerSystem Spec
  7.    23 Jul 2017 #7
    Join Date : May 2015
    Posts : 1,640
    Win 10 X64 Pro 15063

    Quote Originally Posted by Doorpro View Post
    Well I should have left well alone when the BIOS looked good. I have now done something that has killed the PC and it wont boot at all I think that I have corrupted the bios and I have no idea where to go next. Help please.
    I suggest that you clear the CMOS, which will return the BIOS settings to their original state.

    There ought to be a jumper for that, but since Acer doesn't make a real manual for the DX4870 available for download, I'm not sure where it is. An alternate way to reset the CMOS is to disconnect the PC from the mains power, and carefully remove the CMOS backup battery. (It's commonly a 2032 coin cell.)

    Good luck.
      My ComputerSystem Spec
  8.    24 Jul 2017 #8
    Join Date : Jul 2017
    Posts : 5
    Windows 10
    Thread Starter

    Bobkn,

    I tried all of the above with no luck. The jumper is easy to find and removing the battery also simple but nothing worked so perhaps the MB just died. Anyway, I went out and bought a new PC but I want to thank you and everyone else for their comments, help and time.

    regards,
    Doug
      My ComputerSystem Spec

 

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