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  1.    22 Jul 2017 #1
    Join Date : Dec 2015
    Posts : 8
    windows 7

    Unable to get Audio Service running


    Sorry if my post is in the incorrect are!?
    I've been using windows 10 since it started and never experienced audio problems until about a month ago, since when I have attempted every remedial notion I have found on the internet, this includes ensuring the

    • Remote Procedure Call (RPC)
    • Multimedia Class Scheduler
    • Windows Audio Endpoint Builder

    are running, troubleshooting and removing apps and things, also tried 'scannow'!
    Can somebody please help me?
    Jim.
    PS I am also Dual booting with Windows 7 and not experiencing any problems at all.

    System:
    CPU: Intel Core i5 3570K
    CPU Cooler: Xigmatek Loki SDS963
    OS Win 10/7
    Asus P8Z77-V LX2
    RAM: 8GB Corsair 1600 mhz Vengeance (2x4GB)
    HD 500GB S-ATAIII 6.0Gb/s
    OD: 22x DVD±RW DL S-ATA
    Graphics: NVIDIA GeForce GTX 650 Ti 1GB
    Sound card: On-board 7.1 Audio (RealTeck High definition Audio.
    Case: Xigmatek Asgard 382 Window
    PSU: 450W Corsair VS
      My ComputerSystem Spec
  2.    22 Jul 2017 #2
    Join Date : Oct 2016
    Caledon, Ontario, Canada
    Posts : 4,020
    Windows 10 Pro Build 1703

    Hi Jim.

    Not sure if I can help but in playback devices which devices are available? Which are grayed out. (Right click on speaker in systray.) Click on playback devices.

    Ken
      My ComputerSystem Spec
  3.    23 Jul 2017 #3
    Join Date : Oct 2014
    Trnava
    Posts : 2,863
    Windows 10.4 Home 1709 x64

    Make sure, you have the latest driver, it has to be updated via device manager.

    Latest Realtek HD Audio Driver Version - Windows 10 Forums
      My ComputerSystem Spec
  4.    23 Jul 2017 #4
    Join Date : Dec 2015
    Posts : 8
    windows 7
    Thread Starter

    Hi Ken, no can do! there is a blank space where the 'speaker' icon should be but when I pass the cursor, I receive the message 'The Audio service is not running'? tried looking for sound and devices in Control panel but the .Sound settings will not open, sounds quite catastrophic? Pretty sure I have the latest driver but have noted a post this morning, that there is a new one so I will try that, thanks both!
    Jim
      My ComputerSystem Spec
  5.    23 Jul 2017 #5
    Join Date : Dec 2015
    Posts : 8
    windows 7
    Thread Starter

    Re: Driver suggestion...'The best driver software for your device is already installed'
      My ComputerSystem Spec
  6.    23 Jul 2017 #6
    Join Date : Oct 2016
    Caledon, Ontario, Canada
    Posts : 4,020
    Windows 10 Pro Build 1703

    Rather than try to find the mystery cause I would suggest an in place repair / upgrade.

    Repair Install Windows 10 with an In-place Upgrade

    While this is not supposed to impact personal data I always recommend a backup to a device off machine.

    Read warnings in tutorial. This will take you to Creator's Update, just FYI.


    Ken
      My ComputerSystem Spec
  7.    23 Jul 2017 #7
    Join Date : Dec 2015
    Posts : 8
    windows 7
    Thread Starter

    Hi Ken,
    To be honest, I am of the same mind? we could go round in circles for days on end, pretty sure it's something to do with 10, as it's working in 7, dual booting is also becoming a bit of a pain too! lol, I'll probably get my self a new dive and install FSX in a separate file, should be stable enough now I should think.
    Well, thanks for your time Ken, greatly appreciated!
    All the best.
    Jim
      My ComputerSystem Spec
  8.    27 Jul 2017 #8
    Join Date : Dec 2015
    Posts : 8
    windows 7
    Thread Starter

    Update, unable to resolve so reinstalled fresh licensed copy on to new drive.
      My ComputerSystem Spec
  9.    27 Jul 2017 #9
    Join Date : Oct 2016
    Caledon, Ontario, Canada
    Posts : 4,020
    Windows 10 Pro Build 1703

    Did that work, that is the new fresh copy?
      My ComputerSystem Spec
  10.    27 Jul 2017 #10
    Join Date : Dec 2015
    Posts : 8
    windows 7
    Thread Starter

    Yup, sorry didn't mention that! must have been an update or something?
      My ComputerSystem Spec

 
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