1.    15 Jul 2017 #1
    Join Date : Jul 2017
    Posts : 3
    Windows 10

    Hard Drive doesn't display after power cut during boot.


    So, this one might be an interesting one for you guys and gals here.

    Sometimes overnight I leave my PC on to render videos for YouTube. I did that last night. This morning I got up and the PC was running slowly, which can be understandable. So, I hit shutdown and let it cool down.

    Later this morning I turn the PC back on and just as the circles are spinning on the boot screen. POOF! Power cut. 30 minutes later, power is back on.

    Attempt to turn on the PC. Motherboard displays it's branding, but no circle. I hit F11 and check the boot order. Instead of the HDD being displayed as "Microsoft Windows 10" as it usually is, it's displayed as a series of numbers and letters. Selecting it just makes a black screen appears - no recovery screen here.

    I have no recovery media for Windows 10 (not sure if the Windows 8 recovery media will work in this instance, probably not). I do have a bootable "USB drive". It's actually an app on my phone called DriveDroid and it says will boot ISO images (I'm using Lite Linux right now to post this and download appropriate ISO's)

    The only problem is that the official recovery tool is down on MS's site, so I'm not sure if this will work with the app (It was the second result on Google)

    Additionally, I don't know if this will help, but attempting to access the HDD using Lite Linux brings up this text

    Error mounting /dev/sda4 at /media/linux/2682EC8C82EC6233: Command-line `mount -t "ntfs" -o "uhelper=udisks2,nodev,nosuid,uid=999,gid=999" "/dev/sda4" "/media/linux/2682EC8C82EC6233"' exited with non-zero exit status 14: The disk contains an unclean file system (0, 0).
    Metadata kept in Windows cache, refused to mount.
    Failed to mount '/dev/sda4': Operation not permitted
    The NTFS partition is in an unsafe state. Please resume and shutdown
    Windows fully (no hibernation or fast restarting), or mount the volume
    read-only with the 'ro' mount option.

    I have no idea what any of that means but i'm posting it to see if it will help in any way.

    Thanks.
      My ComputerSystem Spec
  2.    15 Jul 2017 #2
    Join Date : Mar 2017
    Posts : 5,871
    64-bit Windows 10 Pro

    What make is your HD? See if you can boot into safe mode?
      My ComputerSystem Spec
  3.    15 Jul 2017 #3
    Join Date : Jul 2017
    Posts : 3
    Windows 10
    Thread Starter

    It's a Seagate. And I still get the black screen.
      My ComputerSystem Spec
  4.    15 Jul 2017 #4
    Join Date : Oct 2016
    Caledon, Ontario, Canada
    Posts : 4,113
    Windows 10 Pro Build 1703

    If you go to the Windows Media Creation Tool and create USB key.

    Failing that download and create ISO disk.

    This link also provides a route to safe ISO's

    Need safe 1511 ISO

    Hopefully there is a 1607 or 1703 iso.

    Once booted, shift F10 to get to command prompt. Run chkdsk against main drive, no switches, to see what is reports. Your Windows 8.x should work for chkdsk.

    Drive may be locked due to unnatural shutdown of Windows. Have to find tutorial on subject.

    While this won't help this issue you need to have a UPS in line with wall outlet. Especially if you have street power issues.


    Ken
      My ComputerSystem Spec
  5.    15 Jul 2017 #5
    Join Date : Mar 2017
    Posts : 5,871
    64-bit Windows 10 Pro

    Quote Originally Posted by TIGHazard View Post
    It's a Seagate. And I still get the black screen.
    Download Seagate SeaTools for Windows - MajorGeeks
    Seagate SeaTools for Windows 1.4.0.4 Read more at: https://tr.im/1lann


    Might want to try Seagate tools available at the link above.
    Seagate SeaTools for Windows 1.4.0.4 Read more at: https://tr.im/1lann

    Seagate SeaTools for Windows 1.4.0.4 Read more at: https://tr.im/1lann
      My ComputerSystem Spec
  6.    16 Jul 2017 #6
    Join Date : Jul 2017
    Posts : 3
    Windows 10
    Thread Starter

    > If you go to the Windows Media Creation Tool and create USB key.

    Attempting to run that now after about 8 hours of trying to get Linux to format the USB correctly. Interestingly, Lite Linux gave an error attempting to open the drive, Ubuntu just opened the drive straight away (copied some files onto an external and they're fine)

    > Once booted, shift F10 to get to command prompt. Run chkdsk against main drive, no switches, to see what is reports.

    The master file table's (MFT) BITMAP attribute is incorrect

    The volume BITMAP is incorrect
      My ComputerSystem Spec
  7.    16 Jul 2017 #7
    Join Date : Aug 2014
    Forever West
    Posts : 3,927
    Win10 Home and Pro, Win10 Insider Preview, Win7 Home, Linux Mint

    The MCT USB feature will automatically format/reformat the Thumb drive as FAT32 but speaking from experience it's best to use a Windows computer to do it. [I run Win10 CU, Win10 IP, Win7 and Linux Mint 17.] Some computers I've worked with wouldn't boot USB so the .iso download can be important in creating the bootable DVD. If doing an Upgrade I've had success in accessing the .iso file saved on other media/second partition then Mount it in File Explorer to run setup.exe.
      My ComputerSystem Spec
  8.    16 Jul 2017 #8
    Join Date : Oct 2016
    Caledon, Ontario, Canada
    Posts : 4,113
    Windows 10 Pro Build 1703

    Excellent news that you can get files.

    Have you looked into repairing MFT?
      My ComputerSystem Spec

 


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