Windows 10: Computer continues to freeze after everything i have tried

  1.    05 Jul 2017 #1

    Computer continues to freeze after everything i have tried


    For the past 5 weeks my computer has been randomly locking up and I canít figure out why. Mouse wonít move, nothing on my screen changes, and if I press caps lock the light does not change on keyboard. I reset my pc and ran several scans on my computer for malware so itís not a virus or any malware. Iíve replaced the hard drive, ram, PSU, and GPU. I have also checked for overheating and I do not think itís that as after freezing in the bios it says something around 45įC. Iíll list some of my specs belowCPU: AMD FX6300GPU: GTX 1060 6gbRAM: 2x4 DDr3, 1x8 DDr3Hard Drive: 1tb ToshibaPSU: Corsair CX650MMotherboard: not to sure as of right nowHelp would be greatly appreciated!
      My ComputerSystem Spec

  2.    05 Jul 2017 #2

    When you said "I reset my PC", does that mean reinstalled Windows? I'm still concerned about overheating. You've removed the dust from CPU, power supply, fan on video card? Because it is easy to do, I'd remove half the ram and see if that helps. Finally, I'd run CHKDSK on the hard disk (chkdsk c: /f /r) and see if it finds anything. Finally (part 2 ;-), you're not overclocking are you?
      My ComputerSystem Spec

  3.    06 Jul 2017 #3

    Iíve reset windows and everything on it, Iíve cleaned dust off of cpu, and have replaced the video card, memory cards and power supply, have not overclocked my processor either, so basically Iíve crossed off pretty much everything except the processor and the motherboard itself
      My ComputerSystem Spec

  4.    06 Jul 2017 #4

    I also forgot to mention that I have also replaced my hard drive and the freezes still occur
      My ComputerSystem Spec

  5.    08 Jul 2017 #5

    Freezing occurs when the computer overheats. The one thing you did not try is to reapply Thermal Gel between the Heat Sync and the Processor.
      My ComputerSystem Spec


  6. Posts : 19,990
    windows 10 professional version 1607 build 14393.969 64 bit
       08 Jul 2017 #6

    What is the duration of time for the typical hang/freeze? Does it always require a power off? Are you ever able to switch into safe mode after the freeze? or clean boot after the freeze? Are you able to use windows performance recorder to monitor the computer, possibly complete a recording, and have it saved, or would you lose them having to power off? Are you watching graphs of the temperature so you can see trends?
      My ComputerSystem Spec

  7.    09 Jul 2017 #7

    Already have done this
      My ComputerSystem Spec

  8.    09 Jul 2017 #8

    It almost always requires turn off, safe mode solved nothing, for the most part after a freeze I am able to do a clean boot after freeze, any software gets no errors found and temperature is always under 60įC, I found one thing that fixes my problem for about 6 hours at a time, when my pc starts freezing if I open the case and push on my cpu and video card towards the motherboard it stops freezing for a long time.
      My ComputerSystem Spec

  9.    19 Jul 2017 #9

    I am also having this problem. It looks like a lot of other people are as well.

    Here's what I've tried:

    PROPERLY cleaned dust out and re pasted thermal compound. My temps are well under dangerous. I am positive this is not heating issue (I've been dealing with this issue for a while now and am done explaining to people online how I paste a CPU. I'm doing it right).

    -Reset/Rolled back BIOS(Had latest version before)

    -Replaced RAM and Reinstalled windows on new SSD

    -Updated all drivers

    -Rolled back several drivers

    -Many of the above actually did extend the amount of time my computer would work before crashing. Note the freezes I'm having aren't like ones I've had when a computer overheats. Audio completely cuts out instead of stuttering. I am at a loss. If anyone has had this problem PLEASE let me know.
      My ComputerSystem Spec


 

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