1.    05 Jul 2017 #1
    Join Date : Jul 2017
    Posts : 1
    Win 10

    Hard drive unknown, not initialized


    Yesterday while using my computer my secondary drive / storage drive disappeared. I can see it in Disk Management, but I tried to use MiniTool, but it cannot see the drive. I have attached a screen shot for more info.

    Is it KIA or recoverable long enough to save a couple files at least?

    Thanks!
    Attached Thumbnails Attached Thumbnails HD Problem 1.PNG  
      My ComputerSystem Spec
  2.    06 Jul 2017 #2
    Join Date : Jun 2016
    Los Angeles
    Posts : 1,031
    Windows 10 Pro

    Is the secondary drive an External USB? or is it internal?
    This usually happens if there isn't enough power to an External drive, or the drive controller has failed.
    Remove the drive and attach it to another computer via a USB Adapter or Dock or Enclosure with a power adapter. If the drive does not spin up, it has failed.
      My ComputerSystem Spec

 


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