Windows 10: Not recognising any USB devices Solved

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  1.    02 Jul 2017 #11

    Just had an idea. Maybe it's a wrong one, but at least I'm trying:)
    So that's how my Disk Management looks like

    Maybe I should change the drive letters or something.
    That idea come up to me reading similar post USB Drives not recognised in Windows 10 Solved - Windows 10 Forums that has been already solved.
    Good idea? Bad idea?
      My ComputerSystem Spec

  2. jumanji's Avatar
    Posts : 684
    Windows 7 Ultimate 32bit
       04 Jul 2017 #12

    Try this:

    Download v1.4.0 of the from Drive Tools for Windows.

    Unzip it to a folder, say drivecleanup.

    You will have two folders Win32 and x64 each containing DriveCleanup.exe for 32 bit and 64 bit respectively.

    Remove all USB storage devices/Hubs/docks from your system (except your Keyboard and mouse) and reboot.

    Right click on the DriveCleanup.exe and run as administrator. (Use the *.exe file appropriate for your bit version of Windows.)

    After the clean up act, reboot.

    ( When you plug in your USB devices after this cleanup these will be installed afresh. What you have done is to remove all non-present devices and drive letters associated with them and start with a clean slate. Hopefully that should resolve the problem.)
      My ComputerSystem Spec

  3.    05 Jul 2017 #13

    @jumanji tried your solution. The effect is - the same as it was before. So none.
      My ComputerSystem Spec

  4.    05 Jul 2017 #14

    Thanks for the tip about Sieber's great toolsuite. I used it as the focus for my post to the Windows Enterprise Desktop blog this morning: DriveCleanup Clears Stale Win10 Storage Metadata - Windows Enterprise Desktop. Much-appreciated!
      My ComputersSystem Spec

  5. jumanji's Avatar
    Posts : 684
    Windows 7 Ultimate 32bit
       05 Jul 2017 #15

    binks said: View Post
    @jumanji tried your solution. The effect is - the same as it was before. So none.
    That is quite unfortunate and leaves me dry of any other idea/s.. But I just wanted to confirm whether you right-clicked on the correct DriveCleanup.exe (32bit or 64bit as per your system) and more importantly whether you ran it as an administrator. If you do not run as administrator, it will only show you what devices and other unwanted items it can remove, but will not remove.

    Please see EdTittel's post above and also read his blog mentioned therein. He went the commandline way and found it useful.You may perhaps try the command line route. ( I am always jittery to go the command line way - not a geek but still a power user Ha, haa... new badge, thanks to Ed)

    Thank you EdTittel for the nice blog that should prove helpful for many. I have been using drivecleanup regularly since version 0.8 and it has helped many when none of the USB drives were showing since the drive letters were locked to non-existent drives.
    Last edited by jumanji; 05 Jul 2017 at 12:38.
      My ComputerSystem Spec

  6.    05 Jul 2017 #16

    @jumanji Yes, for sure I run it with admin privilages(run as administrator) and yes, I definetly run correct .exe file(I have 64bit Windows so I run x64 DriveCleanup.exe)
      My ComputerSystem Spec

  7.    06 Jul 2017 #17

    After running DriverCleanup, press the Windows key+X and choose Command Prompt (Admin) in the Command Prompt type SFC /scannow and press enter. This will replace any missing system files, like those used for USB devices.
      My ComputerSystem Spec

  8. Posts : 19,871
    windows 10 professional version 1607 build 14393.969 64 bit
       06 Jul 2017 #18

    Please post information about your computer: manufacturer, model, notebook, desktop, ram. disks, etc.
    When was the last time you updated the bios and or the drivers?
      My ComputerSystem Spec

  9. pepanee's Avatar
    Posts : 1,052
    Windows 10 Professional
       06 Jul 2017 #19

    Do a run-through of these suggested ideas over at this link:
    USB Device Not Recognized Windows 10 [Solved] - Driver Easy

    (I would skip the last suggestion, where you have to download external software)
      My ComputerSystem Spec

  10.    07 Jul 2017 #20

    Did all that, even followed the article you mentioned, though I think this not applies to me as it guides you how to solve the issue when you plug something via USB and you have prompt that unrecognised device blablabla, and I just don't have it. I plug, let's say, my phone, and I can't see it in windows explorer at all and the phone just registering that some source of power has been plugged in. That's all. If I have prompt about the unrecognised device, that would be a progress in my case. But I don't even have that
      My ComputerSystem Spec

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