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  1.    25 Jun 2017 #1
    Join Date : May 2016
    Posts : 6
    10

    Disabling Laptop Keyboard


    Hi all.

    I have had an issue with the touchpad and keyboard on my laptop. Solutions to "jumping cursor" have made things worse, so, I am trying the alternative option of using a USB keyboard and mouse. Disabling the mouse is easy. Disable keyboard is greyed out, and the only alternative is uninstall. But, we all know MS thinks we MUST have the keyboard drivers installed, despite the presence of another.
    Am I missing something, or has MS sent me to computer hell, are we forever stuck with the laptop keyboard, or can I actually disable it? I'd prefer not downloading some third party software.
    I am using windows 10 with the latest updates.
    I don't know if it helps, but, it's a super low end laptop hailing from Toshiba. the satellite c55dt.
    I want the internal keyboard disabled, because it does interfere when type.
    Thanks in advance.
      My ComputerSystem Spec
  2.    26 Jun 2017 #2
    Join Date : Jul 2015
    Posts : 3,750
    10 Pro

    How does the laptop keyboard interfere with typing when you use the USB one? Are you putting the USB one on top of it or something?

    I don't know of a software way to disable the keyboard (this site says installing an incompatible driver works) but perhaps you could just unplug the cable.

    It looks pretty easy for your laptop - you don't even need a screwdriver.

    Toshiba Satellite C55Dt-A5306 Keyboard Replacement - iFixit
      My ComputerSystem Spec
  3.    26 Jun 2017 #3
    Join Date : Oct 2014
    Trnava
    Posts : 2,866
    Windows 10.4 Home 1709 x64
      My ComputerSystem Spec
  4.    26 Jun 2017 #4
    Join Date : May 2016
    Posts : 6
    10
    Thread Starter

    Thanks.
    It just seems it's a simple fix but MS has prevented it from being simple.

    Yes, I put the key board on top of the laptop; but, thats not working out so well. I had to do this once before on a different laptop, but didnt have the interference. Oh well.

    Thanks, I'll see how it turns out.
    Quote Originally Posted by lx07 View Post
    How does the laptop keyboard interfere with typing when you use the USB one? Are you putting the USB one on top of it or something?

    I don't know of a software way to disable the keyboard (this site says installing an incompatible driver works) but perhaps you could just unplug the cable.

    It looks pretty easy for your laptop - you don't even need a screwdriver.

    Toshiba Satellite C55Dt-A5306 Keyboard Replacement - iFixit
      My ComputerSystem Spec
  5.    26 Jun 2017 #5
    Join Date : May 2016
    Posts : 6
    10
    Thread Starter

    I had seen that one, but, did not seem to work out for me.
    Thank.

      My ComputerSystem Spec
  6.    27 Jun 2017 #6
    Join Date : Jun 2014
    USA
    Posts : 1,592
    Windows 10 Pro x64

    How is it Microsoft's fault that you can't disable a laptop keyboard? How about looking towards your laptop vendor?

    Anyway most laptops come with software to disable to touchpad when using an external mouse, (both my Asus and Lenovo have this feature) but I'm not aware of any coming with software to disable the keyboard itself.

    And honestly, I can't ( and both laptop vendor and Microsoft see it the same way) see any user having a real need to disable a laptop's keyboard... why???

    Regardless, everything that happens or doesn't happen to a PC isn't a "Microsoft" issue. Your issue really belongs at Toshiba's feet, but honesty there's no real reason for them to offer such a feature.
      My ComputersSystem Spec
  7.    28 Jun 2017 #7
    Join Date : May 2016
    Posts : 6
    10
    Thread Starter

    I'm not getting into a flaming war. I have used MS for many decades now. I'm not a "fanboy", but, I'm not a hater, either.
    How is it MS' fault? It's partly their fault, and it's partly Elan's fault. Since I don't have the other company's name off the top of my head, (but, I'm thinking Synoptics", it's probably partly their fault.
    Here's why I blame them:
    The "jumping cursor" issue has been around forever. I finally tracked down the issue. Oddly, it's opposite what I would have thought. Under Control Panel, one has to go and turn the speed to "fast" to slow it down? (I'm tired and don't know the exact phrasing and breadcrumbs and dont really care at the moment). Once I do, the jumping cursor no longer jumps randomly. Again, odd, because I don't touch the touchpad, yet the sensitivity somehow picks up my wrists scent or whatever, even though I'm several inches away.
    So, that gets fixed, and then I have to go in and try to fix the keyboard now; because it lags like crazy.
    Well, now I see, it's actually only (or mostly) if I use IE. Not as bad if I use Chrome or other browsers. But, thanks Java and Adobe, because they can't keep their software secure, I have to use IE only on some sites.
    So, that's where some of this is some of MS' fault. They controlled the market for many years. Now we're stuck in the times on some sites.
    More to the point of why it's MS' fault, 98% of their fault: Because unless I am 100% mistaken, Control Panel is part of Windows, not Dell, not Leveno, HP, Toshiba, or even Elan or whoever else. Microsoft.
    Now, how easy would it be for there to be a "disable" or even "uninstall" option (that would not reinstall at boot)? Oh wait, I do have disable. But, it's greyed out. Who's fault is that? Toshiba? Elan? Microsoft? Well, again, partly all. Each company can demand that this get fixed. But, instead, what we get is the big run around. To me (but, admittedly, I'm not a programmer, so, it's much easier for me to say this) it should be as simple as allowing the option to disable the mouse and keyboard from CP. Windows has run things forever, so, they can force the companies to comply. That's been done before.
    The vendor is partly responsible, because they don't care. They sell a computer for as little as $300 today. There was a time when a kb of ram cost 4x that much. So, their profits go to hell in a pretty bow and basket. So, they don't care any more. It's Elan's fault, leave us the hell alone.
    Elan doesn't care, because I'm not their customer. Toshiba is, HP or whoever is. So, they don't have to answer to me.
    Then, comes the attitude we have accepted as a consumer: "You get what you pay for". Really? Maybe prices have gone down in electronics, but, we accept this on everything. Ice cream is down to 48 ounces. Why? Because they dont want to raise prices.Say what? It's retail pricing is now $6.00; when it was a 1/2 gallon, it was $3.00 off sale.
    In the electronics world, it's a matter of a rapidly changing market. Prices drop in a matter of days, and companies can't compete if they give a crap about customer service or quality. But, as I tell them, "How is that MY fault?"

    Btw, I have the ability to disable the touchpad when a mouse is plugged in. The problem is, half the time it still works.
    So, I asked people here, "Am I missing something? Is there a way to disable the KB and touchpad, or is it the way it is?"
    You can't see a real reason for us to be able to disable them?
    Well, once again, I'd rather spend a few dollars to replace a keyboard and mouse than several hundred to replace the laptop. And the fact there are 1000s of places where people ask the same questions, but, don't get a response that applies to them or their situation, or even their OS, i thought i'd ask here, on a Windows 10 forum. Does that answer the "How" and "Why" of that question?

    Sorry if this seems mean, rude, offensive, or whatever. But in all honesty, I feel I had a legit question, and this was not in any way helpful. But, since you asked, I assume you wanted a legit answer, so, nice, mean or otherwise, there it is.


    Quote Originally Posted by sygnus21 View Post
    How is it Microsoft's fault that you can't disable a laptop keyboard? How about looking towards your laptop vendor?

    Anyway most laptops come with software to disable to touchpad when using an external mouse, (both my Asus and Lenovo have this feature) but I'm not aware of any coming with software to disable the keyboard itself.

    And honestly, I can't ( and both laptop vendor and Microsoft see it the same way) see any user having a real need to disable a laptop's keyboard... why???

    Regardless, everything that happens or doesn't happen to a PC isn't a "Microsoft" issue. Your issue really belongs at Toshiba's feet, but honesty there's no real reason for them to offer such a feature.
      My ComputerSystem Spec
  8.    30 Jun 2017 #8
    Join Date : Dec 2013
    Sydney, Nova Scotia, Canada
    Posts : 10,440
    Windows 10 IoT

    For what its worth, the reason there is no disable option is likely because most people simply unplug a dud keyboard if its a desktop PC, and replace it with a working one. And for the most part, most people replace a defective keyboard in a laptop with a functional one. Blame who ever you want but it is what it is.

    Unplug the ribbon cable that connects the keyboard to the laptops motherboard and problem solved.
      My ComputerSystem Spec
  9.    30 Jun 2017 #9
    Join Date : Aug 2014
    Forever West
    Posts : 3,926
    Win10 Home and Pro, Win10 Insider Preview, Win7 Home, Linux Mint

    Because of a very low price I picked up a Dell Inspiron 11 3000 2-in-1, can be a Notebook or a Tablet. After reading this I did a 'measurement' and can run a straight-edge across the keyboard without touching a key, looks like it's recessed just enough that a thin piece of Masonite or a stiff cardboard could cover the keyboard without interference. It's a reasonable assumption seeing as the display can be folded completely over for Tablet mode and the keyboard rests on any flat surface.
      My ComputerSystem Spec
  10.    01 Jul 2017 #10
    Join Date : Dec 2013
    Sydney, Nova Scotia, Canada
    Posts : 10,440
    Windows 10 IoT

    Quote Originally Posted by Berton View Post
    Because of a very low price I picked up a Dell Inspiron 11 3000 2-in-1, can be a Notebook or a Tablet. After reading this I did a 'measurement' and can run a straight-edge across the keyboard without touching a key, looks like it's recessed just enough that a thin piece of Masonite or a stiff cardboard could cover the keyboard without interference. It's a reasonable assumption seeing as the display can be folded completely over for Tablet mode and the keyboard rests on any flat surface.
    I bet you'll find in your case, that when you fold it back in tablet mode the keyboard is disabled. Some people will do that and put it in their lap etc. Keys would get pressed for sure that way.
      My ComputerSystem Spec

 
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