Windows 10: Bamboo Stylus Connected but not Inputting on Touch Screen

  1.    25 Jun 2017 #1

    Bamboo Stylus Connected but not Inputting on Touch Screen


    So i have recently purchased an ASUS 2-1 15.6" Laptop from best buy (Link here: https://goo.gl/4BvKYm ) I wanted a laptop that had Microsoft inking enabled so it could make my editing life easier, and this floor model, specs and price all amazed me. I bought the same WACOM Bamboo Stylus that they had working on the model i was using. So upon purchase, i setup the computer, then go into windows support and downloaded all of the new windows and windows security updates for windows 10. After this i connect my Bamboo stylus perfectly by bluetooth (all drivers are downloaded upon connection), and the top button opens Ink when pressed, but for some reason the stylus itself doesn't register on my touch screen or input any commands. Any help?
      My ComputerSystem Spec

  2.    10 Jul 2017 #2

    Same Asus 2 in 1, same issue exactly as described by JetBlazed. Updated WIN 10 as well as d/l drivers from Wacom website. I get the two buttons to toggle after 2 seconds but nothing works on the screen. Attempted to replace the tip, still no work on the Asus. HELP!!!
      My ComputerSystem Spec

  3.    15 Jul 2017 #3

    Saaammme thing


    Same computer here, I've returned one stylus and then upon failure, returned with my laptop to best buy to problem solve. I noticed their computers had a couple extra Human interface drivers running "hid-compliant pen" was one of them. I believe it's something on Wacom's end, because I can't get the driver from their website to install. Keeps saying " no tablet found on this device." Strange thing was that my stylus did not work on the computer at best buy either, except for the bluetooth button. Already spent the day trying to work this one out. I feel like it has to be a driver issue.
      My ComputerSystem Spec

  4.    27 Jul 2017 #4

    Solution


    I had the same issue then switched the pen from AES to MMP protocol by holding the 2 side buttons at the same time for 2 seconds. 2 flashes will confirm MMP (1 for AES). Pen instantly started working on Asus Q534U. No drivers had to be installed. Just pair via Bluetooth and switch to MMP.
      My ComputerSystem Spec


 

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