New build turning it's self off during gaming


  1. Posts : 2
    Windows 10
       #1

    New build turning it's self off during gaming


    I have a new Ryzen build that has consistently shut it's self off and refuses to turn on again unless the power is removed entirely for 20 seconds. I've replaced the Mother board, CPU, GPU, RAM and PSU and the problem continues.

    When I first built the machine it would turn off within an hour-90 minutes of standard gameplay (Dark souls 3, Prey), I could make it consistently crash with Furmark under 15 minutes. I sent it to a repair shop and they updated the BIOS for the mother board and it no longer crashed under Furmark but still would during game play (doesn't appear to crash if game is not actively played but just left to idle).

    For the past week I was able to play Tekken 7 perfectly full screened on my 2nd monitor for 5+ hours (a 4k TV bought this week but the problem also happened on the old TV) then out of no where it happened while playing Tekken. This lead to me discovering that I can instantly cause the problem if I stretch Darksiders window to double resolution. The moment game play starts the PC will just go dead except the LEDs on the mother board. This doesn't happen if I have it on my primary monitor or I don't resize the window on my 2nd monitor, I can play the game fine (at least for 10 minutes of testing I did). This has me completely confused and at my wits end because I can't think of anything that would cause a shut down critical problem just from window resizing. I've checked heat levels and all of them are well below anything worrying and since I can auto trigger the shut down it's unlikely to be heat based.

    DESKTOP-GP18648-21_06_2017_164448_62.zipdarksiderscrash.rar
    I used HWinfo64 to record the crash and have included it + the BSOD recommended logs in the post.
      My Computer


  2. Posts : 6
    windows 10
       #2

    Have you tried stress testing?
      My Computer


  3. Posts : 2
    Windows 10
    Thread Starter
       #3

    Before a BIOs update furmark would crash the computer within 15 minutes. since I updated the Motherboard BIOS it hasn't been able to cause the problem. I've sinced replaced that mother board and updated the BIOS on the new one but still have the problem.

    I've not had any crashes from a CPU stress test.
      My Computer


 

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