Windows 10: Bluetooth mouse not working after updating to windows 1703 x64

  1.    21 Jun 2017 #1

    Bluetooth mouse not working after updating to windows 1703 x64


    Hi Guys,

    I updated my computer to windows 10 (1703) and my Bluetooth mouse does not connect. I have paired the mouse a number of times but still not working. In the setting it indicated that the mouse is connected. I am using a Genius Nx9000 BT mouse. I have contacted the suppliers and they say it is a windows problem. Can anybody help
      My ComputerSystem Spec

  2.    23 Jun 2017 #2

    Had the same problem, drove me nuts.
    After you try all the usual stuff try updating BOTH your Bluetooth and Wifi drivers, apparently it's common that they correlate with each other.

    If you can't manually find the drivers download one of those driver updates Softwares (like EasyDriver etc.)
    DO NOT update everything it finds, only what's related to your problem, plus don't forget to create a restore point before, just in case.
      My ComputerSystem Spec


 

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