1.    08 Jun 2017 #1
    Join Date : Jun 2017
    Posts : 1
    Windows 10 Pro 64-bit

    Windows 10 won't let me install any drive, error 0x00000002


    Hi all!

    Whether I try to install any driver, directly from it's file, via PnPUtil or from Device Manager, Windows fails to install it.

    setupapi.dev.log gives me following output:
    Code:
    >>>  [Device Install (DiInstallDevice) - ROOT\NET\0000]
    >>>  Section start 2017/06/08 13:52:29.570
          cmd: "C:\Windows\system32\mmc.exe" C:\Windows\system32\devmgmt.msc
         ndv: Flags: 0x00000002
         dvi: Class GUID of device changed to: {4d36e972-e325-11ce-bfc1-08002be10318}.
         sto: {Setup Import Driver Package: c:\program files (x86)\logmein hamachi\x64\hamdrv.inf} 13:52:29.573
         inf:      Provider: LogMeIn Inc.
         inf:      Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}
         inf:      Driver Version: 03/30/2015,15.28.40.464
         inf:      Catalog File: hamdrv.cat
         sto:      {Copy Driver Package: c:\program files (x86)\logmein hamachi\x64\hamdrv.inf} 13:52:29.581
         sto:           Driver Package = c:\program files (x86)\logmein hamachi\x64\hamdrv.inf
         sto:           Flags          = 0x00000007
         sto:           Destination    = C:\Users\Alexo-PC\AppData\Local\Temp\{7b1d06f7-e0a3-7140-aa1a-014872755423}
         sto:           Copying driver package files to 'C:\Users\Alexo-PC\AppData\Local\Temp\{7b1d06f7-e0a3-7140-aa1a-014872755423}'.
         flq:           Copying 'c:\program files (x86)\logmein hamachi\x64\Hamdrv.sys' to 'C:\Users\Alexo-PC\AppData\Local\Temp\{7b1d06f7-e0a3-7140-aa1a-014872755423}\Hamdrv.sys'.
         flq:           Copying 'c:\program files (x86)\logmein hamachi\x64\hamdrv.cat' to 'C:\Users\Alexo-PC\AppData\Local\Temp\{7b1d06f7-e0a3-7140-aa1a-014872755423}\hamdrv.cat'.
         flq:           Copying 'c:\program files (x86)\logmein hamachi\x64\hamdrv.inf' to 'C:\Users\Alexo-PC\AppData\Local\Temp\{7b1d06f7-e0a3-7140-aa1a-014872755423}\hamdrv.inf'.
         sto:      {Copy Driver Package: exit(0x00000000)} 13:52:29.610
         pol:      {Driver package policy check} 13:52:29.618
         pol:      {Driver package policy check - exit(0x00000000)} 13:52:29.618
         sto:      {Stage Driver Package: C:\Users\Alexo-PC\AppData\Local\Temp\{7b1d06f7-e0a3-7140-aa1a-014872755423}\hamdrv.inf} 13:52:29.619
         inf:           {Query Configurability: C:\Users\Alexo-PC\AppData\Local\Temp\{7b1d06f7-e0a3-7140-aa1a-014872755423}\hamdrv.inf} 13:52:29.621
         inf:                Driver package 'hamdrv.inf' is configurable.
         inf:           {Query Configurability: exit(0x00000000)} 13:52:29.624
         flq:           Copying 'C:\Users\Alexo-PC\AppData\Local\Temp\{7b1d06f7-e0a3-7140-aa1a-014872755423}\Hamdrv.sys' to 'C:\Windows\System32\DriverStore\Temp\{0778b059-dcd9-3743-8e36-ba668eaf4e04}\Hamdrv.sys'.
         flq:           Copying 'C:\Users\Alexo-PC\AppData\Local\Temp\{7b1d06f7-e0a3-7140-aa1a-014872755423}\hamdrv.cat' to 'C:\Windows\System32\DriverStore\Temp\{0778b059-dcd9-3743-8e36-ba668eaf4e04}\hamdrv.cat'.
         flq:           Copying 'C:\Users\Alexo-PC\AppData\Local\Temp\{7b1d06f7-e0a3-7140-aa1a-014872755423}\hamdrv.inf' to 'C:\Windows\System32\DriverStore\Temp\{0778b059-dcd9-3743-8e36-ba668eaf4e04}\hamdrv.inf'.
         sto:           {DRIVERSTORE IMPORT VALIDATE} 13:52:29.635
         sig:                {_VERIFY_FILE_SIGNATURE} 13:52:29.656
         sig:                     Key      = hamdrv.inf
         sig:                     FilePath = C:\Windows\System32\DriverStore\Temp\{0778b059-dcd9-3743-8e36-ba668eaf4e04}\hamdrv.inf
         sig:                     Catalog  = C:\Windows\System32\DriverStore\Temp\{0778b059-dcd9-3743-8e36-ba668eaf4e04}\hamdrv.cat
         sig:                     Success: File is signed in catalog.
         sig:                {_VERIFY_FILE_SIGNATURE exit(0x00000000)} 13:52:29.665
         sto:           {DRIVERSTORE IMPORT VALIDATE: exit(0x00000000)} 13:52:29.696
         sig:           Signer Score = 0x0D000005
         sig:           Signer Name  = Microsoft Windows Hardware Compatibility Publisher
         sto:           {DRIVERSTORE IMPORT BEGIN} 13:52:29.697
         sto:           {DRIVERSTORE IMPORT BEGIN: exit(0x00000000)} 13:52:29.697
         cpy:           {Copy Directory: C:\Windows\System32\DriverStore\Temp\{0778b059-dcd9-3743-8e36-ba668eaf4e04}} 13:52:29.698
         cpy:                Target Path = C:\Windows\System32\DriverStore\FileRepository\hamdrv.inf_amd64_c59072ec40c0c372
         cpy:           {Copy Directory: exit(0x00000000)} 13:52:29.700
         idb:           {Register Driver Package: C:\Windows\System32\DriverStore\FileRepository\hamdrv.inf_amd64_c59072ec40c0c372\hamdrv.inf} 13:52:29.701
    !!!  idb:                Failed to create driver package object 'hamdrv.inf_amd64_c59072ec40c0c372' in DRIVERS database node. Error = 0x00000002
    !!!  idb:                Failed to register driver package 'C:\Windows\System32\DriverStore\FileRepository\hamdrv.inf_amd64_c59072ec40c0c372\hamdrv.inf'. Error = 0x00000002
         idb:           {Register Driver Package: exit(0x00000002)} 13:52:29.702
         sto:           {DRIVERSTORE IMPORT END} 13:52:29.703
         sto:           {DRIVERSTORE IMPORT END: exit(0x00000000)} 13:52:29.703
         sto:           Rolled back driver package import.
    !!!  sto:           Failed to import driver package into Driver Store. Error = 0x00000002
         sto:      {Stage Driver Package: exit(0x00000002)} 13:52:29.705
         sto: {Setup Import Driver Package - exit (0x00000002)} 13:52:29.710
    !!!  ndv: Driver package import failed for device.
    !!!  ndv: Error 2: The system cannot find the file specified.
         ndv: Installing NULL driver.
         dvi: {Plug and Play Service: Device Install for ROOT\NET\0000}
    !    ndv:      Installing NULL driver!
         dvi:      {DIF_ALLOW_INSTALL} 13:52:29.837
         dvi:           Default installer: Enter 13:52:29.839
         dvi:           Default installer: Exit
         dvi:      {DIF_ALLOW_INSTALL - exit(0xe000020e)} 13:52:29.839
         dvi:      {DIF_REGISTER_COINSTALLERS} 13:52:29.840
         dvi:           Default installer: Enter 13:52:29.840
         dvi:           Default installer: Exit
         dvi:      {DIF_REGISTER_COINSTALLERS - exit(0x00000000)} 13:52:29.841
         dvi:      {DIF_INSTALLDEVICE} 13:52:29.842
         dvi:           Default installer: Enter 13:52:29.842
    !    dvi:                Installing NULL driver!
         dvi:                Install Null Driver: Removing device sub-tree. 13:52:29.845
         dvi:                Install Null Driver: Removing device sub-tree completed. 13:52:29.922
         dvi:                Install Null Driver: Restarting device. 13:52:29.927
         dvi:                Install Null Driver: Restarting device completed. 13:52:29.959
         dvi:                Install Device: Configuring device class. 13:52:29.960
         dvi:                Install Device: Configuring device class completed. 13:52:29.960
         dvi:                Install Device: Starting device. 13:52:29.961
         dvi:                Install Device: Starting device completed. 13:52:29.977
         dvi:           Default installer: Exit
         dvi:      {DIF_INSTALLDEVICE - exit(0x00000000)} 13:52:29.978
         ump: {Plug and Play Service: Device Install exit(00000000)}
    <<<  Section end 2017/06/08 13:52:29.987
    <<<  [Exit status: FAILURE(0x00000002)]
    
    
    >>>  [Device Install (DiInstallDevice) - ROOT\NET\0000]
    >>>  Section start 2017/06/08 13:52:29.987
          cmd: "C:\Windows\system32\mmc.exe" C:\Windows\system32\devmgmt.msc
         ndv: Flags: 0x00000004
         dvi: {Plug and Play Service: Device Install for ROOT\NET\0000}
    !    ndv:      Installing NULL driver!
         dvi:      {DIF_ALLOW_INSTALL} 13:52:30.001
         dvi:           Default installer: Enter 13:52:30.002
         dvi:           Default installer: Exit
         dvi:      {DIF_ALLOW_INSTALL - exit(0xe000020e)} 13:52:30.003
         dvi:      {DIF_REGISTER_COINSTALLERS} 13:52:30.004
         dvi:           Default installer: Enter 13:52:30.004
         dvi:           Default installer: Exit
         dvi:      {DIF_REGISTER_COINSTALLERS - exit(0x00000000)} 13:52:30.005
         dvi:      {DIF_INSTALLDEVICE} 13:52:30.005
         dvi:           Default installer: Enter 13:52:30.005
    !    dvi:                Installing NULL driver!
         dvi:                Install Null Driver: Removing device sub-tree. 13:52:30.008
         dvi:                Install Null Driver: Removing device sub-tree completed. 13:52:30.064
         dvi:                Install Null Driver: Restarting device. 13:52:30.069
         dvi:                Install Null Driver: Restarting device completed. 13:52:30.101
         dvi:                Install Device: Starting device. 13:52:30.101
         dvi:                Install Device: Starting device completed. 13:52:30.117
         dvi:           Default installer: Exit
         dvi:      {DIF_INSTALLDEVICE - exit(0x00000000)} 13:52:30.118
         ump: {Plug and Play Service: Device Install exit(00000000)}
    <<<  Section end 2017/06/08 13:52:30.128
    <<<  [Exit status: SUCCESS]
    I was trying to install Hamachi driver in this case, but for all other drivers it prints same output.

    Please help! Im using Windows 10 Pro.
      My ComputerSystem Spec
  2.    08 Jun 2017 #2
    Join Date : Apr 2015
    Posts : 229
    Windows 10 x64 v1703

    If it's happening for all drivers something's probably corrupt.

    First things I'd try
      My ComputerSystem Spec

 


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