Windows 10: Windows Store incorrectly detecting Laptop Hardware

  1.    02 Jun 2017 #1

    Windows Store incorrectly detecting Laptop Hardware


    Hi,

    Wonder if somebody here can help as Microsoft Support have been useless. I've tried re-registering the Windows Store, creating a new user account, system restore and clearing the store cache - nothing works.

    Quite simply the Windows Store cannot detect my processor architecture (64bit) or how much RAM I have (16GB) and this is preventing me installing many apps that stipulate these requirements.

    Click image for larger version. 

Name:	2017-06-01 10_47_07-Store.png 
Views:	32 
Size:	22.0 KB 
ID:	137702

    Any help would be greatly appreciated.
    Last edited by brandscill; 05 Jun 2017 at 17:22.
      My ComputerSystem Spec


  2. Posts : 3,151
    10.5 Home 1803 x64
       03 Jun 2017 #2

    Check, if you are not missing any drivers via Driver Easy Free Driver Updater

    Windows is a bit dumb, it detects hardware based on the model, not based the actual hardware.
      My ComputerSystem Spec

  3.    04 Jun 2017 #3

    TairikuOkami said: View Post
    Check, if you are not missing any drivers via Driver Easy Free Driver Updater

    Windows is a bit dumb, it detects hardware based on the model, not based the actual hardware.
    All done and no joy. Any other ideas?
      My ComputerSystem Spec


 

Related Threads
Hi there I thought the USB 3 slots were BLUE by convention. On my Envy Laptop there is one BLUE slot - it's also a charging USB slot. However a Toshiba external USB3 device plugged into that slot has a WHITE Led when active indicating USB 2...
The problem sort of started out of nowhere. Its not a big deal but its really annoying. So far its only Minecraft Windows 10 Edition, as you can see, the icon is very small and inside a black box, The desktop Icon shows correctly, as well as the...
Essentially, I want windows default usb 3.0 drivers again, as they worked, and the gigabyte ones currently don't for windows 10, Where can i find the generic usb 3.0 drivers? I have already troubleshooted by looking in Device Manager (It cannot find...
has anyone experienced this problem of losing wifi drivers after installing win 10, have had no help at all from Microsoft tech support and hp support did not help either , my hp laptop does not detect wifi but if I plug in ethernet cable the...
Which company, model and hardware are you using with your Laptop for Windows 10 OS ? Thanks for any comments. I am sure your answers will help.
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 01:47.
Find Us