Windows 10: No USB devices work after factory reset. HELP

  1.    26 May 2017 #1

    No USB devices work after factory reset. HELP


    So yesterday i decided to do a factory reset on my desktop. Everything went fine and it installed correctly.
    When my PC booted up the final time and i got to my login screen, none of my USB devices work, this includes my mouse and keyboard.

    BUT, both my mouse and keyboard works fine in the BIOS, so i tried to install Win10 fresh from an USB stick. This didnt work.. when my computer boots past my BIOS, my keyboard and mouse stops working again... they just "blink" whenever i press a key. So i cant run any diagnostics and i cant install ANY drivers.

    Ive read almost every forum post there is, but i cant find any solutions. Can anyone please help me? im losing my mind..
      My ComputerSystem Spec

  2.    26 May 2017 #2

    Hi, by way of a test, try downloading and booting from Kyhi's boot DVD/drive at the top of the Software and Apps section here.

    This boots into Win 10 (not from your hard disk), so you can at least see if your hardware works then.

    You would then also have the possibility of further diagnostic actions.
      My ComputerSystem Spec

  3. sml156's Avatar
    Posts : 665
    Microsoft Windows 10 Pro 64-bit
       26 May 2017 #3

    Have you tried unplugging the mouse and keyboard then wait for the beep sound that indicates it's disconnected then plug them in again and hopefully it will ether install the drivers or just start working.
      My ComputerSystem Spec

  4.    26 May 2017 #4

    If still no joy, as you can log in, you should also be able to get to Safe Mode (e.g. SHIFT + left click restart).

    What happens in Safe Mode?
      My ComputerSystem Spec


 

Related Threads
Factory reset vs reset keeping files in Installation and Upgrade
I'm going to reset my PC because I have corrupt audio drivers. Will the bootup times be the same if I chose to reset with my files instead of a factory reset? Will I remove potential viruses and such? What i'm trying to ask is what advantages do I...
Factory reset in Installation and Upgrade
If I did a factory reset on my laptop (which had Windows 8 when I purchased it recently) would it go back to Windows 8 or am I stuck with Windows 10?:(
Getting an infinite loading sort of error where my comp goes to HP loading screen, blackscreen, turns off, and repeats. Very annoying and nothing I've seen so far is working. I don't have a disk or drive to use to reload Windows with, and I didn't...
Factory reset windows 10 in Installation and Upgrade
Hello, I have an old laptop that has windows 10 installed on it. The previous owner did not delete the administrator account, and I do not have the password. Is there any way to factory reset the laptop without the administrator password? Thank you.
Can't factory reset Windows 10. in Installation and Upgrade
Hey guys. Upgraded my laptop to Windows 10 today, but it didn't ask me about whether or not I wanted to keep anything or not.. it just automatically kept my files.. but I wanted it to wipe everything clean with this install. So I'm on Windows 10...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 08:18.
Find Us