1.    23 May 2017 #1
    Join Date : May 2017
    Posts : 3
    windows 10 64bit

    only static sound in audio output


    goodday,

    I own a homebuilt PC with a Sabertooth Z97 Mark 1 Motherboard.
    I've bought this one from a friend of mine and did a clean install of windows 10 64 bit before I bought it. after installing the pc everything works perfectly except the audio.

    when I plug in speakers/headphones or earphones in the audio-output (motherboard + case output) all I hear is static and popping sounds (even when there's no sound playing) . when I disable the driver the static and popping sounds stop.

    I've tried reinstalling the driver software (realtek HD audio) and disabling every other driver to see if any software is intervening with the driver. I've also tried different setting as setting it to AC '97 or HD audio and I've tried heaps of more things but didn't find any solution.

    is there please someone who can help me? I'm out of ideas and can't find a solution on the internet.

    thanks in advance,

    Martijn


    PS. At the moment I'm at work so I'm not able to provide all the specs of the PC But I'll try to provide as much information as I can if you need it.
    Last edited by mardiiiii; 23 May 2017 at 06:36.
      My ComputerSystem Spec
  2.    23 May 2017 #2
    Join Date : Aug 2015
    Posts : 611
    W10 Home 1703

    Most PCs have an audio jack on the case as well as the one on the motherboard in the back.
    Which one are you plugged into? Have you tried both?
      My ComputerSystem Spec
  3.    23 May 2017 #3
    Join Date : May 2017
    Posts : 3
    windows 10 64bit
    Thread Starter

    Quote Originally Posted by TV2 View Post
    Most PCs have an audio jack on the case as well as the one on the motherboard in the back.
    Which one are you plugged into? Have you tried both?
    Yes I've tried both.
      My ComputerSystem Spec
  4.    23 May 2017 #4
    Join Date : Aug 2015
    Posts : 611
    W10 Home 1703

    That "sounds" like a bad motherboard (or, the audio chip on the motherboard). It would be rare to have two bad audio jacks.

    Couple things to check/try:
    • Go into the UEFI/BIOS and toggle the audio device off, save and exit into Windows, back into BIOS, turn it back on, save and exit into Windows and test
    • Download a version of Linux (Ubuntu is good) onto a USB stick and run Ubuntu from there (Don't install it, just run it from the USB). See if the audio works in Linux. If it does then you know it is a Windows or driver problem. If it doesn't you know it is bad hardware.
      My ComputerSystem Spec
  5.    23 May 2017 #5
    Join Date : May 2017
    Posts : 3
    windows 10 64bit
    Thread Starter

    thanks heaps! I'll look after it when I'm done working.

    i'll give an update if it worked or not
      My ComputerSystem Spec

 


Similar Threads
Thread Forum
Static Noises for Audio
Windows 10 Home 64bit, HP Pavilion dv7 When I play videos on Youtube or Vimeo or music on SoundCloud (which is as much as I tested), I hear a static sound. It happens the most often for YouTube, maybe 10 seconds, and less often for Vimeo and...
Drivers and Hardware
Static from Audio
Anything?
Drivers and Hardware
Windows 10 no sound, just static
This computer came pre-loaded with Windows 10, I have owned it for two months, with no sound problems. This morning (unknown if there was a Windows update last night) the sound does not work. There is no partial sound when attempting to play...
Drivers and Hardware
Static Fix and Audio Mic Recognition
So I didn't find any forums for the product, hopefully anyone here can help. I recently bought this new headset, the Etekcity H5GX Gaming Headset, link is below, and despite the reviews that say they get no static when using the mic, when I...
General Support
Realtek HD Audio audio output speaker issue on Windows 10 RTM 10240
Hello Everyone. I have a Jabra bluetooth speaker (the Solemate Mini). On Windows 8.1 I plug it in to my laptop using the 3.5mm to 3.5mm cable and then, when I watch a movie, it correctly outputs to the speaker and does not use my laptop speakers....
Drivers and Hardware
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 18:04.
Find Us
Twitter Facebook Google+ Ten Forums iOS App Ten Forums Android App



Windows 10 Forums