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  1.    15 May 2017 #1
    Join Date : May 2017
    Posts : 5
    Windows 10

    Audio only coming out of right speaker


    Hi,
    I recently bought two Polk T15 bookshelf speakers to connect to my PC. I bought an ONEU super bass AMP to power them as well. When I set up the speakers and connect them to my phone, they sound excellent and both speakers work, however, when I connect them to my PC, only the right speaker works. The left isn't completely mute, instead, it has a crackling sound coming out of it. It sounds like the typical noise you get when you half plug in the audio jack. I am plugging the audio jack into my computer's soundboard which is part of the motherboard.

    How can I fix this? I've heard the problem might be with the Realtek drivers, so I removed it, but the problem persists. Is it a hardware failure?

    Computer specs:
    Asus Maximus VII Hero Motherboard
    Intel Core i7 4790k CPU
    NVIDIA GTX 970 Graphics Card
    Windows 64 Bit

    Audio:
    High Definition Audio Device
    NVIDIA High Definition Audio
    Realtek High Definition Audio
      My ComputerSystem Spec
  2.    15 May 2017 #2
    Join Date : Aug 2015
    Posts : 611
    W10 Home 1703

    Have you tried plugging a set of earphones/earbuds in?
    You need to first establish whether the problem is universal.

    Also, if there is an audio jack on your case, try that too.
      My ComputerSystem Spec
  3.    15 May 2017 #3
    Join Date : May 2017
    Posts : 5
    Windows 10
    Thread Starter

    Yeah, I tried plugging in a pair of earbuds and the same issue persists. The audio comes out of the right earbud and the left one just crackles. As for the jack at the front of the case, the connector doesn't fit for some reason. It's like the jack on the headphones is too long for the port. Thoughts?
      My ComputerSystem Spec
  4.    15 May 2017 #4
    Join Date : Jan 2014
    Inverness
    Posts : 1,184
    Win 10

    I have a Maximus VIII Hero motherboard in my system.
    What is the "High Definition Audio Device"? That is a generic Windows sound driver, but for what?
    Check the Playback device panel. The "Speakers" (Realtek) should be set as default playback device. You can test the speakers in the Playback panel.

    Open the Realtek HD Audio Manager and check the Left/Right balance and make sure it is in the center position.

    The front panel headphone jack is made for a regular 1/4" stereo plug. I assume you are plugging into the GREEN speaker jack on the rear panel and not a different jack.
      My ComputersSystem Spec
  5.    15 May 2017 #5
    Join Date : Oct 2013
    Newport, South Wales, UK
    Posts : 1,801
    Windows 10 Pro x64 FCU - XP/Vista/Win7/Win8.1 in VM for testing

    Do the earbuds include a microphone - If so then it's likely that they use a different type of plug to the type used on computer peripherals, They have an extra connector ring to handle mic audio in, it could also be that your amp or speakers (whichever is physically connected to the port is the same.

    You can get adaptors to use phone peripherals with PC's and also the other way round for a few dollars, if this is the issue
      My ComputerSystem Spec
  6.    15 May 2017 #6
    Join Date : May 2017
    Posts : 5
    Windows 10
    Thread Starter

    Quote Originally Posted by fireberd View Post
    I have a Maximus VIII Hero motherboard in my system.
    What is the "High Definition Audio Device"? That is a generic Windows sound driver, but for what?
    Check the Playback device panel. The "Speakers" (Realtek) should be set as default playback device. You can test the speakers in the Playback panel.

    Open the Realtek HD Audio Manager and check the Left/Right balance and make sure it is in the center position.

    The front panel headphone jack is made for a regular 1/4" stereo plug. I assume you are plugging into the GREEN speaker jack on the rear panel and not a different jack.

    Ok, the "High definition device" were my speakers because I had uninstalled Realtek drivers. Since then, I have re-installed it and it has replaced "high definition device" with "Realtek High Definition Audio," which is the new name for my speakers.

    I am indeed connecting the audio jack to the green port at the back of the PC. Would an adapter from phone peripherals to PC peripherals fix the problem here? Thanks!
      My ComputerSystem Spec
  7.    16 May 2017 #7
    Join Date : Jan 2014
    Inverness
    Posts : 1,184
    Win 10

    Since you are using Realtek, uninstall the High Definition entry in the Device Manager, just to avoid any potential conflicts. It probably won't affect your problem, but get rid of any potentials.

    Would an adapter from phone peripherals to PC peripherals fix the problem here? Thanks
    !
    Not sure what you are referring to. If the headset is designed for a phone, yes an adapter as previously noted is needed.

    Also, disconnect the small power amp when testing with the headset. That power amp was originally designed for car audio, but I suppose can be made to work with the PC. Did the PC audio work OK before connecting the power amp? (If it did, the power amp may have caused the problem). A lot of "if's".
      My ComputersSystem Spec
  8.    16 May 2017 #8
    Join Date : May 2017
    Posts : 5
    Windows 10
    Thread Starter

    Ok, I'll try to remove the High Definition audio.

    I think it might help if you know my entire audio setup.

    Asus Hero Maximus VII
    Polk Audio T15 Bookshelf Speakers:
    UGREEN 3.5mm to 2RCA Audio Auxiliary Stereo Y Splitter Cable

    ONEU Mini amplifier Super Bass Hi-Fi Stereo Audio Amp Booster for Car Moto Home with DC 12V 3A Power Supply, Black:


    I've sent back the ONEU miniAmp because when I had the speakers on, no matter what volume there was a buzz in the background. Should I try a different amp?
      My ComputerSystem Spec
  9.    16 May 2017 #9
    Join Date : Jan 2014
    Inverness
    Posts : 1,184
    Win 10

    "Stereo" speakers make poor PC speakers as they are not internally shielded and the PC can emit some RF interference which will be heard (possibly as a buzz) in the speakers. It sounds like you are trying to save money and use what you have but best option is to get a set of "Computer" speakers. I've seen PC speakers for as low as $10 (they are $10 speakers but if you want inexpensive they would work).
      My ComputersSystem Spec
  10.    16 May 2017 #10
    Join Date : May 2017
    Posts : 5
    Windows 10
    Thread Starter

    Quote Originally Posted by fireberd View Post
    "Stereo" speakers make poor PC speakers as they are not internally shielded and the PC can emit some RF interference which will be heard (possibly as a buzz) in the speakers. It sounds like you are trying to save money and use what you have but best option is to get a set of "Computer" speakers. I've seen PC speakers for as low as $10 (they are $10 speakers but if you want inexpensive they would work).
    I wouldn't quite call the audio setup cheap, but even if it isn't the best, it should be able to play audio out of both speakers, correct? My issue is that even when I connect my older pair of computer speakers, as you mentioned, or even headphones, the sound still only comes out of one side.

    Do you know if this is a hardware defect for the mobo or a driver/software thing? Thanks!
    Last edited by Thoma; 16 May 2017 at 18:15.
      My ComputerSystem Spec

 
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