1.    08 May 2017 #1
    Join Date : Jun 2016
    Posts : 2
    Windows 10 Insider Preview Builds

    Constant Peripheral freezing,suspected USB and/or MoBo issues. No BSOD


    The long and the short (I'd appreciate a read-through before deciding this is the wrong place to post) :

    System Details:
    Windows 10 Home ver: 1703
    Build: 15063.250
    CPU: i7-5820K
    RAM: HYNIX 16GB @2400MHz
    VGA: NVIDIA GeForce GTX 1060
    MoBo: Gigabyte X99-UD3-CF
    Bios: F22
    Mouse: Steelseries Rival 300
    Keyboard: Logitech Mechanical gaming G410

    Problem Description:
    *Mouse and Keyboard and any other USB peripherals will stop responding several times throughout the day. No specific usage or program is noticed to be running. This happens during gaming, as well as during web-browsing or word-processing.

    *Screen remains on and functioning, peripherals do not respond and remain unresponsive until a hard reboot.

    *Reliability monitor shows no crashes, only that I rebooted unexpectedly (hard reboot).

    Until today that is! Here is the report from within reliability monitor:

    Event Signature
    Event Name: LiveKernelEvent
    Code: 144
    Parameter1: 1010
    Parameter2: ffff8001dc986970
    Parameter3: 0
    Parameter4: 0
    OS Version: 15063_0_10
    Service Pack: 0_0
    Product: 1_768
    OS Version: 10.0.15063.2.0.0.768.101
    Region ID: 1037

    Additional Info
    Bucket ID: LKD_0x144_UNHANDLED_TRANSFER_EVENT_TRB_COMPLETION_CODE_USBXHCI!TelemetryData_CreateReport_VEN_8086_D EV_8D31_REV_05
    Server Details: c737cc5c-6351-4b3c-b820-824a3bcc7447

    Steps I have already Taken:

    Updated Windows via Windows Update
    Updated all relevant drivers via Gigabyte website (chipset, LAN, USB, Audio, Video)
    Updated BIOS
    Switched keyboard and mouse to USB 2.0 ports
    Run chkdsk /r
    Run SFC/Scannow
    Scanned for and removed any malicious software using ESET Antivirus, Malwarebytes, Hitman PRO, ADW Cleaner, Junkware Removal Tool

    Any help is greatly appreciated.
      My ComputerSystem Spec
  2.    08 May 2017 #2
    Join Date : Jul 2015
    Posts : 94
    win10 home

    Your Bucket ID gives the cause---USB---.If you are using a USB hub,then disconnect it and try the usb sockets on your pc.If that is not the case,then if your mouse and keyboard are plugged in to usb sockets,use adapters to convert usb to the old plug system and try that.The adapters only cost a couple of dollars.
    Does Reliability History show a report was sent?
    Also use the info shown on Bucket ID to search ms TechNet for other similar problems.
    That's about all I can help with on usb issues.
      My ComputerSystem Spec

 


Similar Threads
Thread Forum
Post MoBo Upgrade Windows Issues - Cannot Restart/Shutdown
Good evening everyone, Been a long time lurker of the 8 and 10 forums, was a member of the 7 forums back in the day. Anyway, I have me a fun little problem that is making me lose hair and I am hopeful someone here can help. I had a Gigabyte...
Drivers and Hardware
BSOD Whea_Uncorrectable_Error with two suspected culprit files
This thread is closed due to the issue stated being "resolved" (although not through conventional methods). I'm posting a second thread about my issues since I provided the incorrect information on my previous thread regarding this. This time...
BSOD Crashes and Debugging
Random Computer Freezing - Need to hard restart after freezing No BSOD
Hello, I'm going to post two different scenarios that happens when my computer needs a hard restart My computer freezes completely (literally no movement on the screen or anything, it's not slow it's frozen). And an extremely loud buzzing...
General Support
Not BSOD but constant freezing with drive spiking at 100% usage
Background: For the past few weeks or so I was on W8.1 on my SSD and Arch Linux on my SSHD. However now when loading up Arch I get a { DRDY } error presumably on the SSHD, and W8.1 crashed very soon after logging in. I noticed that sometimes that...
Performance & Maintenance
Constant freezing and slow to respond
Since I've installed win 10 I've ran into countless problems. I had the black screen with white cursor which turned out to be the integrated graphics displaying it on my second monitor which was off at the time. So fixed that. Now the annoying...
Performance & Maintenance
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 13:00.
Find Us
Twitter Facebook Google+ Ten Forums iOS App Ten Forums Android App



Windows 10 Forums