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  1.    09 May 2017 #11
    Join Date : Feb 2017
    Home
    Posts : 480
    Windows 10 Home x64, V1709 (16299.64)
    Thread Starter

    Hey Ken. I did run WD Lifeguard Diagnostics on it and it passed. Hadn't thought about changing performance. I'll look at it. WD says it doesn't use a driver, however Windows assigns a Microsoft Driver and it's the latest. Who knows? Things do go bump in the night.

    Just updated to CU, soon as I finish rummaging around I'll see if maybe it works now.
      My ComputersSystem Spec
  2.    09 May 2017 #12
    Join Date : Mar 2016
    India
    Posts : 197
    Windows 7 Ultimate 32bit

    Just a thought. What burning software are you using to burn your DVD? Uninstall it and burn your DVD with some other program. Check whether the problem goes away.

    The other suggestion you can try: Connect your optical drive to some other slot on your motherboard. Give a drive letter like X,Y,Z etc., so that your external drive does not come into drive letter conflicts.
      My ComputerSystem Spec
  3.    10 May 2017 #13
    Join Date : Feb 2017
    Home
    Posts : 480
    Windows 10 Home x64, V1709 (16299.64)
    Thread Starter

    Good morning jumanji. I have no idea about the software, hadn't given it a thought. It's whatever Dell uses as a PnP burner. The CU install yesterday fixed a couple of minor glitches that I had and I'm hoping the same can be said about this one. I'm going to test it out this morning and will report back. And I may open it up and try your suggestion about moving the connection on the m-board.
      My ComputersSystem Spec
  4.    25 May 2017 #14
    Join Date : Feb 2017
    Home
    Posts : 480
    Windows 10 Home x64, V1709 (16299.64)
    Thread Starter

    OK, I've been holding off on ending this one. Since Creators Update, DVD burner AND Elements External HD both work like they're supposed to.

    Thanks to everyone that contributed trying to help. I do appreciate it.
      My ComputersSystem Spec
  5.    25 May 2017 #15
    Join Date : Oct 2016
    Caledon, Ontario, Canada
    Posts : 4,082
    Windows 10 Pro Build 1703

    That's good news.
      My ComputerSystem Spec
  6.    26 May 2017 #16
    Join Date : Feb 2017
    Home
    Posts : 480
    Windows 10 Home x64, V1709 (16299.64)
    Thread Starter

    Thanks Ken. Actually CU "fixed" several what I'll call minor issues.
      My ComputersSystem Spec

 
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