Windows 10: X99 USB Problems? What is it and how can i fix it? Code 43

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  1.    05 May 2017 #11

    TV2 said: View Post
    It looks like you had an Asus X99 board the first time, and you replaced it with a Gigabyte.
    The odds that both boards from different manufacturers have the same problem are slim and none.

    So we can rule out the motherboard and the case.

    The next thing I would test is all of my USB drives on another PC. We need to see if we can rule them out too.
    Tested usb drivers on an Asus rog with an i7 2600k and everything works fine.

    I know it's slim that why I contacted Intel thinking maybe it was the CPU but after being on the phone with them for well over an hour it seems to be a driver problem. It's Microsoft's driver it seems...and look like someone else posted about it as well..but this has been going for for well over a year and a half with 2 different motherboards...it's something with the x99 usb or 3.0
      My ComputerSystem Spec

  2.    05 May 2017 #12

    Check on Gigabyte's page for your board and see if they have their own USB driver.
      My ComputerSystem Spec

  3.    05 May 2017 #13

    TV2 said: View Post
    Check on Gigabyte's page for your board and see if they have their own USB driver.
    I did...I just reinstalled my OS and tried doing a fresh copy install with all driver off the site and still same problem
      My ComputerSystem Spec

  4.    05 May 2017 #14

    It's hard to believe that Windows won't work with X99 boards. There are a lot of them. But that doesn't rule out your theory either.

    We are running out of likely suspects. The only one left that I can think of is the power supply. That's hard to swallow since that is a good supply. Are you having any other issues with anything that runs on the 5v line that you can tell?
      My ComputerSystem Spec

  5.    05 May 2017 #15

    TV2 said: View Post
    It's hard to believe that Windows won't work with X99 boards. There are a lot of them. But that doesn't rule out your theory either.

    We are running out of likely suspects. The only one left that I can think of is the power supply. That's hard to swallow since that is a good supply. Are you having any other issues with anything that runs on the 5v line that you can tell?
    Nothing I can tell...and I did call Corsair this week and was about to replace it just for the hell of it but the more I think about it more I think it's not that...but idk...I can use the Corsair link to see what I am getting for power?!
      My ComputerSystem Spec

  6.    05 May 2017 #16

    My mind keeps going back to a short circuit. You plug in a drive and the whole hub goes down? Consistently? On two different motherboards?

    I'm wandering back to the case again. What do you think about the idea of a bad plug going to the USB header? You might try disconnecting the plug from the case USB ports and then trying the rear motherboard ports again.
    Also look for anything on the board. And double check the location of your standoffs.
      My ComputerSystem Spec

  7.    05 May 2017 #17

    Well when I have the Asus I did some digging around but not as much as this one. When I plug a drive in the hub gets a Code 43. If I then uninstall the driver and let the computer scan and pick up the driver all goes back to normal.
      My ComputerSystem Spec

  8.    05 May 2017 #18

    Sorry, I'm fresh out of ideas for now.
      My ComputerSystem Spec

  9.    05 May 2017 #19

    TV2 said: View Post
    Sorry, I'm fresh out of ideas for now.
    Yeah man I hear you me too that's why I posted hoping someone else has seen this...it has to be a driver problem with the x99 boards only thing I can think of
      My ComputerSystem Spec

  10.    05 May 2017 #20

    A few more things you can try....

    • Check if a driver filter is applied to usb 3 controllers (i;ve only seen filters on a usb controller in one case but worth checking)
      • Right click the 3.x controller->Properties->Details tab. Use pull down menu and look to see if Class upper filter or Class lower filter is listed. Report what you find

    • Google usb disable selective suspend. Follow instructions to turn if off on your controllers
    • Run UsbTreeView . You can see how your devices connect back to and which controller. Disable one usb 3.x controller and test. Then enable it and disable other. See if you get same problem with each controller or maybe it's just local to one

    Click image for larger version. 

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      My ComputerSystem Spec


 
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