1.    04 May 2017 #1
    Join Date : May 2017
    Posts : 3
    Windows 10

    No audio


    My computer audio randomly stopped working. I have tried restarting the computer several times and have tried with the internal speakers, a Logitech headset and normal headphones. It seems like the audio service is not running, but even when I restart my computer and look at the services window the windows audio service is hanging on stopping. I don't know why it's trying to stop right after booting up.

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      My ComputerSystem Spec
  2.    04 May 2017 #2
    Join Date : Jul 2014
    Serbia
    Posts : 10,427
    W10 Insider + Linux

    Did you try reinstalling drivers ?
      My ComputersSystem Spec
  3.    04 May 2017 #3
    Join Date : May 2017
    Posts : 3
    Windows 10
    Thread Starter

    Yes, I'ved tried reinstalling my Realtek High Definition Audio drivers
      My ComputerSystem Spec
  4.    04 May 2017 #4
    Join Date : Jan 2014
    Inverness
    Posts : 1,186
    Win 10

    What is shown in the Device Manager for the Realtek audio? Is it shown with an error or working OK?

    Post a screenshot of the Device Manager, Sound, Video and Game Controller section.
      My ComputersSystem Spec
  5.    04 May 2017 #5
    Join Date : May 2017
    Posts : 3
    Windows 10
    Thread Starter

    I was able to get it working by restarting windows by holding shift when clicking on the shutdown button in the start menu. I think this worked because the audio service was hanging and it would not be properly restarted in window's quick shutdown mode.
      My ComputerSystem Spec
  6.    04 May 2017 #6
    Join Date : Jul 2014
    Serbia
    Posts : 10,427
    W10 Insider + Linux

    Quote Originally Posted by asy123 View Post
    I was able to get it working by restarting windows by holding shift when clicking on the shutdown button in the start menu. I think this worked because the audio service was hanging and it would not be properly restarted in window's quick shutdown mode.
    You might have to look at BIOS and see if there's as witch to disable it temporarily, uninstall driver and enable it again. Windows should install original drivers that work.
      My ComputersSystem Spec
  7.    04 May 2017 #7
    Join Date : Aug 2016
    S/E England
    Posts : 4,490
    10 Home x64 (1709) (10 Pro on 2nd pc)

    Quote Originally Posted by asy123 View Post
    I was able to get it working by restarting windows by holding shift when clicking on the shutdown button in the start menu. I think this worked because the audio service was hanging and it would not be properly restarted in window's quick shutdown mode.
    Some driver error states can persist through Shutdown and fast start up. For a full boot up from 'cold' you can use Restart rather than Shutdown, that will not use fast start up.
      My ComputersSystem Spec

 


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