1.    22 Apr 2017 #1
    Join Date : Apr 2017
    Posts : 1
    Windows 10 pro x64

    Windows 10 Creator Update / USB 3.1 all OK but Unspecified?


    Hello people! I have a doubt: After performing a clean installation of the ISO Windows 10 Creator Update. A device appears to me that it can be removable. (In all previous versions this did not happened).
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    I installed all the drivers except the Thunderbolt Driver.

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    In previous versions of Windows 10, I never installed it and this did not happen. Maybe it's time to install it? I ask if someone did the same thing about that. And I do not want to have a drivers conflict.
      My ComputerSystem Spec
  2.    23 Apr 2017 #2
    Join Date : Oct 2016
    Caledon, Ontario, Canada
    Posts : 4,020
    Windows 10 Pro Build 1703

    Hi Amonsatuth. Welcome to the TenForums @Amonsatuth

    Before you install drivers you don't have, from your picture, and unidentified or non working devices in Device Manager.

    What you are showing us, in the Devices and Printers window, is that a device is not specified, in other words Windows is not sure if it is a camera, printer, mouse etc.

    As a quick test, what happens if you disconnect all USB devices, does this "Not Identified device" remain?

    Do your Thunderbolt ports work? You will notice in your last screen shot it says to install driver before updating the Firmware for your USB3.1 ports. I would look into what this updated firmware fixes, hopefully it is described.


    Ken
      My ComputerSystem Spec
  3.    23 Apr 2017 #3
    Join Date : Jun 2014
    USA
    Posts : 1,577
    Windows 10 Pro x64

    I'm not sure I see an issue other than a naming one. There are no exclamation points or yellow triangles next to anything indicating something's not working, so. BTW I too have "unspecified" devices, though the device itself is named....

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    Here's my USB devices in Device Manager...
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    I'm not sure a see a problem here; certainly not one to lose sleep over. I also have a Gigabyte Z170X board - GA-Z170X Gaming GT. And it too has Thunderbolt, but I've no thunderbolt devices to test it.
      My ComputersSystem Spec

 


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