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  1.    19 Apr 2017 #1
    Join Date : Apr 2017
    Posts : 16
    Windows 10 64Bit Pro

    External Hard Drive (WD Elements) is visible in PW but not in explorer


    My WD Element HDD is not working after I plug it in to my WDTV unit. I tried to recover my files using PW but I'm unable recover it can anyone please help me..

    How it shows in Explorer

    Click image for larger version. 

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ID:	130854

    but it does not appear in Disk Management

    Click image for larger version. 

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Views:	4 
Size:	24.9 KB 
ID:	130855

    HDD is visible in PW

    Click image for larger version. 

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Views:	7 
Size:	79.9 KB 
ID:	130856Click image for larger version. 

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ID:	130857
      My ComputerSystem Spec
  2.    19 Apr 2017 #2
    Join Date : Mar 2016
    India
    Posts : 197
    Windows 7 Ultimate 32bit

    Hi cobrasl,

    Welcome to Ten Forums.

    I have read about many people experiencing similar problems when they connected their HDD to WDTV. My quick search was unable to find any tangible solution to restore the HDD itself without resorting to a data recovery process.

    I would still wait to see if anyone else comes up with solution.

    Since you have attempted data recovery, I would say that you will not be able to recover the data with Partition Wizard though it shows that all your data is still there. You will have to use TestDisk to recover the data and copy it to another drive.

    Preparation for Data recovery:

    1. Download TestDisk for Windows from here TestDisk Download - CGSecurity ( The second in the list.)( Do not download " Windows 64 bit" - that is not for you) Extract the testdisk-7.0.win.zip to the root of your system drive C:. You will run testdisk_win.exe in the extracted testdisk-7.0 folder.
    2. On another external drive to which you want to copy the data create a folder named Recovery. This will be your Destination drive and Destination folder to copy the files.

    Recovery Process: To be continued after a break

    Caution: Do not try to use TestDisk on your own. Wait for specific instructions that will follow.
      My ComputerSystem Spec
  3.    19 Apr 2017 #3
    Join Date : Apr 2017
    Posts : 16
    Windows 10 64Bit Pro
    Thread Starter

    Thank you Jumanji.. I will try this and I'm waiting for ur solution..
      My ComputerSystem Spec
  4.    19 Apr 2017 #4
    Join Date : Apr 2017
    Posts : 16
    Windows 10 64Bit Pro
    Thread Starter

    Hi...

    This is what I got when I run the app..

    Click image for larger version. 

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Views:	2 
Size:	22.3 KB 
ID:	130894
      My ComputerSystem Spec
  5.    19 Apr 2017 #5
    Join Date : Mar 2016
    India
    Posts : 197
    Windows 7 Ultimate 32bit

    Continued:

    Plug in your 1TB WD Elements drive from which you want to recover the data.

    Plug in your Destination drive with Recovery folder in it.

    Run testdisk_win.exe ( You will navigate in the TestDisk Window to select/highlight using the Up/Down and Left/Right Arrow Keys. At anytime you can close TestDisk by clicking on the X in the top Title bar.)

    Follow the process outlined in my post #6 here https://www.sevenforums.com/hardware...ml#post3301749

    First Screen: As instructed. No change

    Second screen: Should show your 500GB System disk, 1TB WD Elements Disk and your Destination Disk followed by the drives. Select/highlight your 1TB WD Elements Disk. (Please take a screenshot and post for me to see what shows up) Proceed is already highlighted. Press ENTER

    Third Screen: As instructed therein

    Fourth Screen: As instructed therein

    Fifth Screen: Does it show your single partition in the disk? What is highlighted? If
    [List] is not highlighted, move the highlight to
    [List] and press ENTER

    Sixth Screen: Do you see all your files ?

    If yes, copy the files to the Destination Disk Recovery Folder.

    Copying files listed by TestDisk during Recovery : My post #28 here https://www.sevenforums.com/hardware...ml#post2395385
      My ComputerSystem Spec
  6.    19 Apr 2017 #6
    Join Date : Mar 2016
    India
    Posts : 197
    Windows 7 Ultimate 32bit

    I continued without seeing your posts. You downloaded the beta version. Delete that folder. Please download the non-beta Windows version.

    Click image for larger version. 

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ID:	130902
      My ComputerSystem Spec
  7.    19 Apr 2017 #7
    Join Date : Mar 2016
    India
    Posts : 197
    Windows 7 Ultimate 32bit

    I am off to bed now. Hope you will be able to manage the recovery with the inputs given. I shall return only tom morning that is after another 8 to 10 hours depending upon when I get up.
      My ComputerSystem Spec
  8.    19 Apr 2017 #8
    Join Date : Apr 2017
    Posts : 16
    Windows 10 64Bit Pro
    Thread Starter

    Thank you Jumanji... I will update you regarding the status..give me little time..
      My ComputerSystem Spec
  9.    19 Apr 2017 #9
    Join Date : Apr 2017
    Posts : 16
    Windows 10 64Bit Pro
    Thread Starter

    In TestDesk I'm getting following message..


    Click image for larger version. 

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ID:	130977
      My ComputerSystem Spec
  10.    19 Apr 2017 #10
    Join Date : Apr 2017
    Posts : 16
    Windows 10 64Bit Pro
    Thread Starter

    Furthermore, to get following options I have to unplug WD Elements HDD

    Click image for larger version. 

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ID:	130982

    or else it's just display Please wait...
      My ComputerSystem Spec

 
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