External Hard Drive (WD Elements) is visible in PW but not in explorer

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  1. jumanji
    Posts : 11,627
    Windows11 Home 64bit v:23H2 b:22631.3374
       New #21

    In your screenshot at post #17 I do not see the destination at all.

    Please start afresh and take the screenshots showing all the disks and drives (as in my previous post) as well as the screen where your files are listed ( the second one in my previous post).

    Next press 'a' (just key A) to select all files .The selected files will turn Green. Take a screenshot of it. Then press C ( Shift+ C that is capital - upper case C)

    The next screen should show the default location Directory C:\ testdisk 7.0 Take a screenshot.

    Let us see where you miss it.

    Another point: Did you download the Windows version of TestDisk as indicated in my post #6? If you downloaded Windows 64 bit TestDisk you won't be able to reach the destination. If you are unable to reach the correct destination I will squarely blame it on User Error.

    External Hard Drive (WD Elements) is visible in PW but not in explorer-22-02-2017-22-15-29.jpg
    Last edited by jumanji; 22 Apr 2017 at 04:08.
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  3. cobrasl
    Posts : 16
    Windows 10 64Bit Pro
    Thread Starter
       New #22

    ok I'll do it fresh.. will send you screenshots one by one.. no I didn't download 64bit version
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  4. cobrasl
    Posts : 16
    Windows 10 64Bit Pro
    Thread Starter
       New #23

    Hi Jumanji... files are copying.. it been 3 days and 2747 files copied and more to go :)
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  6. jumanji
    Posts : 11,627
    Windows11 Home 64bit v:23H2 b:22631.3374
       New #24

    Were you able to reach the correct destination? Are the files being copied to the right destination?

    You were supposed to put up the screenshots to confirm the required files are selected, and you navigated to the desired destination folder Recovery in the destination drive. Anyway if you are sure that you did everything right and reached the correct destination, do not bother and let all files copy.

    When all files are copied, close TestDisk and check the integrity. And yes, it may take a long time to copy and patience is the key in any data recovery process.
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  7. cobrasl
    Posts : 16
    Windows 10 64Bit Pro
    Thread Starter
       New #25

    Hi Jumanji.. Sorry for the delay.. I was able to recover important files of mine.. Please advise I can I format the HDD and use it again.
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  8. jumanji
    Posts : 11,627
    Windows11 Home 64bit v:23H2 b:22631.3374
       New #26

    Glad you were able to recover all your important files using TestDisk.

    You may try formatting the drive straightaway but I would recommend that you check your drive with WD Data Lifeguard Diagnostics for Windows http://support.wdc.com/downloads.aspx?lang=en

    Testing a drive for problems using Data Lifeguard Diagnostics for Windows http://support.wdc.com/knowledgebase/answer.aspx?ID=940

    If it passes all the tests then do a full Erase (Lowlevel Format) with the same program. After Full Erase is completed do a regular quick format. (Please note that the Extended Test and a Full Erase will take many hours.)
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  9. cobrasl
    Posts : 16
    Windows 10 64Bit Pro
    Thread Starter
       New #27

    Thank you very much for all the help you gave.. really appreciate..
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  10. jumanji
    Posts : 11,627
    Windows11 Home 64bit v:23H2 b:22631.3374
       New #28

    You are most welcome and it is my pleasure. Enjoy:

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  12. cobrasl
    Posts : 16
    Windows 10 64Bit Pro
    Thread Starter
       New #29

    Dear @jumanji.. will you be able to help my friend please.. Kingston DTSE9 Pen Drive is not working - Windows 10 Forums

    Thank you in advance..
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