External Hard Drive (WD Elements) is visible in PW but not in explorer

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  1. Posts : 9,783
    Windows 10 Home 64bit Version 21H2
       #11

    Your posts are confusing, In post #9, I could see your 1TB elements drive mentioned. Only message was No partition found.

    In the next post you say that you had to remove the 1TB elements drive to get that screen. There is something amiss here.

    Please do this.

    Shut down your PC. Remove all external drives.

    Reboot your PC. When Windows settles down, plug in your 1TB elements drive. Then plug in your Destination drive.

    ( Follow the instructions verbatim. Do not do anything else like opening My Computer, Windows Disk Management or Partition Wizard. TestDisk should be the only program to access the disks.)

    Run TestDisk. First Screen No Log Enter.

    Wait for TestDisk to find the disks. Post the screenshot of the second screen. I am online and we shal continue step by step.

    In case I am absent or you are asleep, post the screenshot and then close TestDisk. We shall continue later, Is the local time shown correct? Are you in USA?
      My Computer


  2. Posts : 16
    Windows 10 64Bit Pro
    Thread Starter
       #12

    Sorry for confusing.. its like this.. When i plug the WD HDD and start the TestDisk app it just stays in the state "please wait.." when I unplug the WD HDD immediately TestDisk shows all the drives connected to the PC.. Then I plug the WD HDD again to PC and run the steps you advised me..

    Furthermore, when I plug my WD HDD to PC and check task manager Disk Performance of WD Element is 100%

    I'm from Sri Lanka.. So I guess we both in same time zone. :)
      My Computer


  3. Posts : 16
    Windows 10 64Bit Pro
    Thread Starter
       #13

    followed steps..

    the partition displayed as below...

    External Hard Drive (WD Elements) is visible in PW but not in explorer-1.png

    as advised I selected "list".. and for a long time it was like this..

    External Hard Drive (WD Elements) is visible in PW but not in explorer-2.png
      My Computer


  4. Posts : 9,783
    Windows 10 Home 64bit Version 21H2
       #14

    After highlighting
    [List] are you pressing the Enter Key ? The highlighted command is executed only when you press the Enter Key. Try it again but do not unplug your 1TB external HDD anytime. Allow sufficient time for TestDisk to respond. (Unplugging the external HDD without closing TestDisk and removing it safely with the safely remove icon may make matters worse.)

    If it does not succeed in listing the files, then perhaps we may have to try some other method to recover the data.
      My Computer


  5. Posts : 16
    Windows 10 64Bit Pro
    Thread Starter
       #15

    External Hard Drive (WD Elements) is visible in PW but not in explorer


    Hi Jumamji.. files are copying.. guess it's a very slow process.. will keep posting.. [emoji6][emoji6]
      My Computer


  6. Posts : 9,783
    Windows 10 Home 64bit Version 21H2
       #16

    jumanji not jumamji . The copying process may be slow . I suspect that the WDTV has corrupted the HDD in someway. As I already told people in a similar situation simply reformatted the HDD knowing not how to recover the data. I haven't come across any such case where data was recovered successfully. Once files are copied, close TestDisk and check the integrity of the data.

    In the next step, I shall try to restore the disk. It may or may not succeed but having recovered the data in whatever form it is, we have nothing to lose.
      My Computer


  7. Posts : 16
    Windows 10 64Bit Pro
    Thread Starter
       #17

    my bad Jumanji... :)

    Yeah it does have corrupted the HDD.. still in the TestDisk it shows as,

    External Hard Drive (WD Elements) is visible in PW but not in explorer-1.png

    also it shows as 337 files are copied but there aren't any file in 'recovery' folder

    External Hard Drive (WD Elements) is visible in PW but not in explorer-q.png
      My Computer


  8. Posts : 9,783
    Windows 10 Home 64bit Version 21H2
       #18

    Looks like you haven't selected the correct location. It is copying somewhere but don't know where. You must select the destination as E: /Recovery

    By default TestDisk will save in the Testdisk folder. Check the TestDisk Folder in C:
    Last edited by jumanji; 21 Apr 2017 at 10:13.
      My Computer


  9. Posts : 9,783
    Windows 10 Home 64bit Version 21H2
       #19

    The process of reaching the destination is vividly explained here Copying files listed by TestDisk during Recovery : My post #28 here https://www.sevenforums.com/hardware...ml#post2395385 (already mentioned in my post #5 )

    I repeat it here

    External Hard Drive (WD Elements) is visible in PW but not in explorer-a21-04-2017-21-43-17.jpg

    Here I am omitting the screenshots leading to the listing of files in the faulty drive since you already know how to get there.

    External Hard Drive (WD Elements) is visible in PW but not in explorer-b21-04-2017-21-51-05.jpg

    External Hard Drive (WD Elements) is visible in PW but not in explorer-c21-04-2017-21-58-50.jpg

    External Hard Drive (WD Elements) is visible in PW but not in explorer-d21-04-2017-22-05-50.jpg

    External Hard Drive (WD Elements) is visible in PW but not in explorer-e21-04-2017-22-09-36.jpg

    External Hard Drive (WD Elements) is visible in PW but not in explorer-f21-04-2017-22-13-57.jpg


    External Hard Drive (WD Elements) is visible in PW but not in explorer-g21-04-2017-22-19-36.jpg
    Last edited by jumanji; 21 Apr 2017 at 14:21.
      My Computer


  10. Posts : 16
    Windows 10 64Bit Pro
    Thread Starter
       #20

    Hi Jumanji.. I followed the same process.. there aren't any files at TestDisk Folder or Recovery Folder
      My Computer


 

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