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iPhone won,t connect win 10 Pro
Hi People ,
Iv,e exhausted my troubleshooting skills with this issue .
Problem : No iPhone will connect to my Alienware 13 running windows 10 pro version 1703 build 15063.138 .
There are 3 USB 3.0 ports , One on left Two on right . When I connect to one on left nothing happens ,absolutely nothing .
When I connect to any of the ports on the right the iphone starts buzzing ,flashing . itunes sees the iphone then it disappears , windows sees it then it disappears . This continues in a loop flashing on and off , iphone banner pops out then goes away repeatedly .
In device manager the apple iphone driver is present then disappears for a few seconds then comes back on and off .
Here is the strangest thing , I found apple iphone drivers on line and downloaded unzipped and went through a driver update and browsed to the downloaded drivers and they worked , everything was working both in windows and itunes and I was a happy Easter bunny BUT when I went back later after my laptop had been to sleep the same fault came back ,the drivers had disappeared and when I tried to update them again it wouldnt work .
The iPhones ( 3 off) all work on wifes ,sons and a spare old win 10 laptop .
The cables work on all other laptops and all iphones .
Ive scoured Dell forums ,tried anything and everything suggested , reinstalled itunes latest version . browsed to c:\program files\common files \apple \mobile device support . x 86 too .
I don't know if its a windows or a Dell specific issue .
Its not a hardware fault with iphones or USB ports as all other devices I have work on the ports , USB drives , samsung phones ,DVD drive.
Any help greatly appreciated .
Thanks