Creators Update Broke My XBOX 360 Headset Device (Unknown Device)  

  1. Posts : 1
    Windows 10

    Creators Update Broke My XBOX 360 Headset Device (Unknown Device)

    I can no longer use the mic that came with my Xbox 360 wired controller on my Windows 10 PC after I upgraded to the Creators Update a few days ago. In the Device Manager it is listed as 'Unknown device' and if I try to 'Upgrade Drivers' then I get this error message: "XBOX 360 Headset Device. An error occurred during the installation of the device. The driver installation file for this device is missing a necessary entry. Contact your hardware vendor". Anyone have any idea how I can get it working again? I can't find the driver for this thing anywhere! I used it for Cortana searches as well as communication in Overwatch.

    Creators Update Broke My XBOX 360 Headset Device (Unknown Device)-headset.png
      My Computer

  2. Posts : 3,954
    64-bit Win10 Pro Insider Build 19569
      My Computers

  3. Posts : 1
    Windows 10 creators update

    Hey having the same issue here , install of the headset portion of the driver continually fails to install. Seems the troubleshooter can't figure it out either as it fails to install it. Any options out there , and that Microsoft link to support page hasn't been any help 🤔
      My Computer


  Related Discussions
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 09:14.
Find Us

Windows 10 Forums