Creators Update Broke My XBOX 360 Headset Device (Unknown Device)


  1. Posts : 1
    Windows 10
       #1

    Creators Update Broke My XBOX 360 Headset Device (Unknown Device)


    I can no longer use the mic that came with my Xbox 360 wired controller on my Windows 10 PC after I upgraded to the Creators Update a few days ago. In the Device Manager it is listed as 'Unknown device' and if I try to 'Upgrade Drivers' then I get this error message: "XBOX 360 Headset Device. An error occurred during the installation of the device. The driver installation file for this device is missing a necessary entry. Contact your hardware vendor". Anyone have any idea how I can get it working again? I can't find the driver for this thing anywhere! I used it for Cortana searches as well as communication in Overwatch.

    Creators Update Broke My XBOX 360 Headset Device (Unknown Device)-headset.png
      My Computer


  2. Posts : 3,954
    64-bit Win10 Pro Insider Build 19569
       #2
      My Computers


  3. Posts : 1
    Windows 10 creators update
       #3

    Hey having the same issue here , install of the headset portion of the driver continually fails to install. Seems the troubleshooter can't figure it out either as it fails to install it. Any options out there , and that Microsoft link to support page hasn't been any help 🤔
      My Computer


 

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