1.    15 Apr 2017 #1
    Join Date : Apr 2017
    Posts : 1
    Windows 10

    Creators Update Broke My XBOX 360 Headset Device (Unknown Device)


    I can no longer use the mic that came with my Xbox 360 wired controller on my Windows 10 PC after I upgraded to the Creators Update a few days ago. In the Device Manager it is listed as 'Unknown device' and if I try to 'Upgrade Drivers' then I get this error message: "XBOX 360 Headset Device. An error occurred during the installation of the device. The driver installation file for this device is missing a necessary entry. Contact your hardware vendor". Anyone have any idea how I can get it working again? I can't find the driver for this thing anywhere! I used it for Cortana searches as well as communication in Overwatch.

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      My ComputerSystem Spec
  2.    15 Apr 2017 #2
    Join Date : Mar 2015
    Posts : 2,350
    Win10 Pro Build 17046
      My ComputersSystem Spec
  3.    18 Apr 2017 #3
    Join Date : Apr 2017
    Posts : 1
    Windows 10 creators update

    Hey having the same issue here , install of the headset portion of the driver continually fails to install. Seems the troubleshooter can't figure it out either as it fails to install it. Any options out there , and that Microsoft link to support page hasn't been any help 🤔
      My ComputerSystem Spec

 


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