Windows 10 Creators Update bug: USB 3.1 Port shown as Unspecified

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  1. TV2
    Posts : 2,221
    W10 Pro 22H2
       #21

    Yikes!
    Another Seagate saga? Et Tu Gigabyte?
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  2. Posts : 11
    Windows 10
    Thread Starter
       #22

    Ok after flashing my BIOS back to F5 version, btw really worry about it because maybe it could break my BIOS, now except for the USB issue everything is working properly, no more bsod or instabilities, but not USB 3.1 either.
    Now after flashing my BIOS back I lost my Mac address in the BIOS(out off topic if anyone knows how to fix this)
    Gigabyte state I need BIOS version F21 to be able to install USB 3.1 drivers, but I can't use this one because It gives me issues to boot into window
    Do you think flashing the BIOS up and back can be safe?
    I tried all the solutions provided here, none of them have worked. Thanks very much for all your help anyway.
    By the way between those BIOS flashing I was able to install thunderbolt but when I started the computer say I need an update and open a web site to download it but my motherboad is not listed there.
    Identify your product, then click on the link below to go to the product page. Click on “Support and Downloads”. Choose “Utility” under Download Type and follow all directions. Remember to install the Thunderbolt driver before installing the Thunderbolt FW Update Tool.

    GIGABYTE - GA-Z170X-Gaming G1
    GIGABYTE - GA-Z170X-Gaming GT
    GIGABYTE - GA-Z170X-Gaming 7
    GIGABYTE - GA-Z170X-Gaming 7-EU
    GIGABYTE - GA-Z170X-UD5 TH
    GIGABYTE - GA-X99P-SLI

    - See more at: https://thunderbolttechnology.net/updates#sthash.XPcfQCgo.dpuf
    Last edited by devyeah; 19 Apr 2017 at 05:58.
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  3. Posts : 4,224
    Windows 10
       #23

    Try grabbing the modded USB 3.1 drivers from Fernando's exellent Win-Raid Forum: USB 3.0/3.1 Drivers (original and modded). I've found them to be uncommonly helpful in dealing with odd or interesting USB 3.0 and 3.1 driver issues on Windows PCs.
    HTH,
    --Ed--
      My Computers


  4. Posts : 5,899
    Win 11 Pro (x64) 22H2
       #24

    devyeah said:
    Ok after flashing my BIOS back to F5 version, btw really worry about it because maybe it could break my BIOS, now except for the USB issue everything is working properly, no more bsod or instabilities, but not USB 3.1 either.
    Now after flashing my BIOS back I lost my Mac address in the BIOS(out off topic if anyone knows how to fix this)

    See the next 3 posts starting here. Download the files then go here. Haven't actually done this myself, so If you do, let us know how it went. BTW it was stated that downgrading your BIOS using the ftp DOS method (which I assume you used) would overwrite the MAC address, which is why I'm hesitant to use it. .

    Gigabyte state I need BIOS version F21 to be able to install USB 3.1 drivers, but I can't use this one because It gives me issues to boot into window

    Not sure where you see you need the F21 BIOS to "install USB 3.1 drivers" but that's false. If that were the case, you wouldn't have been able to use the feature when the boards first came out.

    As for Secure Boot - Were you using Secure Boot before the BIOS update? Did you remember to reset you the BIOS for it. See my post here on properly setting up Secure Boot.

    Do you think flashing the BIOS up and back can be safe?

    Knowing what I know now, unless you plan on running a Kaby Lake Processor, I'd stay away from these updates. Too many weird issues happening. And I'm one to NEVER say don't update a BIOS.

    Remember to install the Thunderbolt driver before installing the Thunderbolt FW Update Tool.

    Definitely!!!
    My reply replies in red. The links are to the Gigabyte forums over at overclock.net.

    Peace
      My Computers


  5. TV2
    Posts : 2,221
    W10 Pro 22H2
       #25

    It still would be nice to see what hardware we are dealing with.
      My Computers


  6. Posts : 6
    10
       #26

    EdTittel said:
    Try grabbing the modded USB 3.1 drivers from Fernando's exellent Win-Raid Forum: USB 3.0/3.1 Drivers (original and modded). I've found them to be uncommonly helpful in dealing with odd or interesting USB 3.0 and 3.1 driver issues on Windows PCs.
    HTH,
    --Ed--
    anyone test it ?
      My Computer


  7. Posts : 5,899
    Win 11 Pro (x64) 22H2
       #27

    What's wrong with the drivers that comes with the boards???
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  8. Posts : 4,224
    Windows 10
       #28

    I've modded my own high-end desktops with these win-raid drivers and they work better than the stock MS drivers supplied by default.
    HTH,
    --Ed--
      My Computers


  9. Posts : 5,899
    Win 11 Pro (x64) 22H2
       #29

    EdTittel said:
    I've modded my own high-end desktops with these win-raid drivers and they work better than the stock MS drivers supplied by default.
    HTH,
    --Ed--
    How? Performance numbers to back that up?

    Anyway the issue is not the 3.1 drivers, but the flaky Gigabyte F21 BIOS update hosing stuff. It has noting to do with 3.1 drivers. And I know the OP mentioned he couldn't install the 3.1 driver until the update, but that's highly questionable stated in my reply to that statement.

    And yes, I run a Z170 gigabyte board supporting USB 3.1. And though I don't have any 3.1 devices, the port did work as advertised with both USB 2 and 3 devices... before the F21 BIOS was even a thought.
      My Computers


  10. Posts : 11
    Windows 10
    Thread Starter
       #30

    After flashing my BIOS again today to version F21 and even trying their more recent beta F21c I have to go back to version F5, I was able to install properly the thunderbolt driver and the USB 3.1 update tool, even if everything ran ok it didn't work, I turned off the computer for more than one hour (they suggest 30 sec) unplugged. I even remove the battery. When I got back into window now I had 2 unspecified devices to safety remove. Important to mention that Everytime I log into window a window showed up telling me that thuntherbolt need an update with a link to gigabyte website, the same place I downloaded the same driver, crazy.
    I ended turning off Thunderbolt in the BIOS and the 3.1 in device manager, now I have a motherboard that supposed to support USB 3.1 but seems not.
    I give up, the computer is running ok despite the USB issue, I learned the lesson with gigabyte and I hope soon be able to upgrade to an Asus and i7 7700k.
    Btw I was able to modify my Mac address with guide provided here, just read carefully because you can use that guide to upgrade your nic firmware but you don't need to touch that just the hex editor and the Intel tool, it worked like a charm.
      My Computer


 

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