Keyboard & touchpad disabled after Win10 update

  1. Posts : 10
    Windows 10

    Keyboard & touchpad disabled after Win10 update

    Laptop - ASUS U57A BBL4
    Updated Win10 to Version 1607, build 14393.1066
    Advanced System Care, Bitdefender, & Malwarebytes
    External USB mouse

    Everything was functioning properly before the update. I've been running Win10 since it was released. After the update the keyboard & touch pad do not work. The system appears to boot normally. The external mouse works and I can position the pointer anywhere on the screen.
    According to IObit Driver Updater, all my drivers are up to date.
    Any suggestions on what I can do?
      My Computer

  2. Posts : 10
    Windows 10
    Thread Starter

    In case anyone out there cares about this issue, it's resolved. Seems my BIOS got corrupted some how.
      My Computer

  3. Posts : 1
    Windows 10

    I have the same issue how did you determine it was the bios and what steps did you take to fix it?
      My Computer


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