1.    12 Jul 2015 #1
    Join Date : Oct 2014
    Posts : 273
    windows 7

    All device installs fail with"Realtek bluetooth suite doesn't work on"


    anyone seen this? build 10166, lenovo yoga 2. lots of missing devices, all driver packages for said devices bail out at install with the same message "Realtek bluetooth suite doesn't work on this PC", regardless of device.
    searched high and low via google, nothing relevant so far.

    i'm typing this on the victim....
      My ComputerSystem Spec
  2.    12 Jul 2015 #2
    Join Date : Oct 2014
    Posts : 273
    windows 7
    Thread Starter

    1. PCI\VEN_8086&DEV_0A03&SUBSYS_381917AA&REV_0B
    2. ACPI\VEN_INT&DEV_3400
    3. ACPI\VEN_VPC&DEV_2004
    4. ACPI\VEN_INT&DEV_340F

    all the above are without drivers altogether. then i have a few generic devices, ie. bluetooth device
    should I go through everything on a witchhunt for realtek-anything-at-all and remove/purge?
      My ComputerSystem Spec
  3.    03 Aug 2015 #3
    Join Date : Aug 2015
    Posts : 2
    Windows 10

    Same problem


    Quote Originally Posted by cognus View Post
    anyone seen this? build 10166, lenovo yoga 2. lots of missing devices, all driver packages for said devices bail out at install with the same message "Realtek bluetooth suite doesn't work on this PC", regardless of device.
    searched high and low via google, nothing relevant so far.

    i'm typing this on the victim....

    I am having this same issue with my Yoga 2. I have not been able to find a fix. I reverted back to Windows 8.1 because none of the Lenovo chipsets would work, even though they claim they are for Windows 10. Have you been able to find a fix?
      My ComputerSystem Spec
  4.    03 Aug 2015 #4
    Join Date : Oct 2014
    Posts : 273
    windows 7
    Thread Starter

    Quote Originally Posted by RoysPeople View Post
    I am having this same issue with my Yoga 2. I have not been able to find a fix. I reverted back to Windows 8.1 because none of the Lenovo chipsets would work, even though they claim they are for Windows 10. Have you been able to find a fix?
    yes I was able to get it done. basically remove the intel DPTF stuff altogether and do not install it again. don't install the lenovo interface software that works with it. remove the realtek bluetooth suite. then get everything else working, reinstall the realtek device but just forego the power mgmt stuff. it makes no difference
    ultimately i got there by reading some loud angry posts on a dell forum re: the same subject. I could tell no diff in battery

    speaking of yoga 2 I have the mystery of the century but will post it in storage. my second one has a drive interface that does not exist, apparently...
      My ComputerSystem Spec
  5.    03 Aug 2015 #5
    Join Date : Aug 2015
    Posts : 2
    Windows 10

    Quote Originally Posted by cognus View Post
    yes I was able to get it done. basically remove the intel DPTF stuff altogether and do not install it again. don't install the lenovo interface software that works with it. remove the realtek bluetooth suite. then get everything else working, reinstall the realtek device but just forego the power mgmt stuff. it makes no difference
    ultimately i got there by reading some loud angry posts on a dell forum re: the same subject. I could tell no diff in battery

    speaking of yoga 2 I have the mystery of the century but will post it in storage. my second one has a drive interface that does not exist, apparently...
    Have you had any freezing problems? When I would wake my computer out of sleep, it would freeze. Also, it would not automatically sleep while on battery. It would sleep automatically while plugged in, but I had to manually put it to sleep while on battery. On battery it'd try to sleep but the hard drive kept cycling and would turn off and on while the screen remained black. I'm hesitant to try Windows 10 again.
      My ComputerSystem Spec
  6.    03 Aug 2015 #6
    Join Date : Oct 2014
    Posts : 273
    windows 7
    Thread Starter

    Quote Originally Posted by RoysPeople View Post
    Have you had any freezing problems? When I would wake my computer out of sleep, it would freeze. Also, it would not automatically sleep while on battery. It would sleep automatically while plugged in, but I had to manually put it to sleep while on battery. On battery it'd try to sleep but the hard drive kept cycling and would turn off and on while the screen remained black. I'm hesitant to try Windows 10 again.
    no. I noticed no sleep/wake issues on either 10 or 8.1. But much of the time I had the other Lenovo power components removed also: Lenovo Energy Management.
    If you are showing in the Programs & Features listing a Lenovo Power Management or Lenovo Energy Management package, I would uninstall that and run for awhile and see what issues remain.

    there was a sequence to getting the stacks installed right. I recall that the MEI and TXN drivers/wares were problematic for awhile. Wish I could remember what the magic was... My usual drill would be to uninstall completely those devices and any Programs listings thereof, then try to install just one of them at a time via Device Manager, pointing to the relevant folder for each. have to look at the HW ID in the Driver details, Device Manager.

    wish I could be more clear... didn't take notes. I'm about to go through it for another round in a few days.... ordering SSD for Yoga 2 haswell i5 model... sheesh.

    one last thing that is probably too obvious: distinguish between the Baytrail model files and the Haswell models
    Also look for any Bangs in Device Manager in the system devices. what you describe could possibly be chipset driver related though I doubt.
    also there is battery firmware updates. for my last one it was not applicable but YMMV
      My ComputerSystem Spec

 


Similar Threads
Thread Forum
Will Free Windows 10 "Upgrade" work with Clean Install (CMPXCHG16b)?
I have a 2006-era Compaq PC with an AMD 64 X2 4400+ CPU (Socket 939), and it runs Windows 7 Home Premium x64 perfectly. It can even run Windows 8 x64. However, it cannot do the in-place Windows 8.1 or Windows 10 Technical Preview 64-bit...
Installation and Upgrade
F5 VPN client "Network Access Connection - Device was not found"
Hi all - I use a F5 VPN to connect to work and have recently (IIRC) experienced issues connecting while using Win10/10130. F5 doesn't have any info. Has anyone else seen similar issues?
Network and Sharing
Check out "RemoteToGo RDP/VNC For Android" Would this work for Win 1
https://play.google.com/store/apps/details?id=com.softmedia.remote Would this work on Windows 10? I'll try it and see if it works and report back if it does.
Network and Sharing
"Kernel Security Fail" loop. Where's the error log? Repair option?
Just loaded Windows 10 on my third system . This is a mainstream corporate grade Dell Optiplex desktop. I got errors I have not seen on any previous Windows 10 install. Everything looked fairly normal until - while I was away with real life - I...
BSOD Crashes and Debugging
MS not ready to say "What Supported Lifetime of the Device means"
Microsoft Not Yet Ready to Describe What "Supported Lifetime of the Device" Means for Windows 10
Windows 10 News
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 15:19.
Find Us
Twitter Facebook Google+ Ten Forums iOS App Ten Forums Android App



Windows 10 Forums