Windows 10 won't load to login with USB3.0 card installed

  1. Posts : 1
    Windows 10 x64

    Windows 10 won't load to login with USB3.0 card installed

    I have installed two new (different make/model) PCIe USB3.0 expansion cards on my workstation. On every attempt to boot, at the end of the OS loading period (Windows 10 blue logo screen) Windows either hangs or displays a graphic message "your PC has encountered an error ..." and immediately shuts down. This happens when the OS has finished loading and the login screen should appear. I have tried both cards multiple times in both of the empty PCIe (x16) slots. Any suggestions? Thanks

    ASUS M4A79 Deluxe MB with latest BIOS revision & four PCIe x16 slots
    Radeon graphics card slot #1 & LSI SAS controller slot #3
      My Computer

  2. Posts : 11,207
    Windows / Linux : Arch Linux

    Hi there

    First thing to do is to ensure the MOBO supports those particular cards.

    Then ensure the card is seated properly and correctly installed -- if the card isn't installed properly --you need to ensure it's pushed all the way in - sometimes needs a bit of force --not too much or you will break it or the mobo.

    Actually I'm not a great believer in USB 3 expansion slots (unless the Mobo already has support for USB 3 built in with some ports on the mobo) as you will be limited to the Mobo bus speed which will be far slower than a dedicated USB 3 Bus available on boards that already have at least one USB 3 port.

      My Computer


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