I am sure I had the printer turned on but anyway, have done the report again as attached.
01-No, there is no USB "ding dong" sound when printer is turned on and off, and cannot recall this ever happening.
02-There is nothing there when I try showing hidden devices.
03- No, there is no :Unknown Device showing.
Windows is not detecting your printer. Try a different USB cable
When you insert/remove a flash drive do you hear the "ding-dong"? Should be true for your printer as well
To easily see when Windows detects USB h/w, download and run USBTreeView. The display should refresh as you connect/disconnect USB devices. In my example below you'll see
- USB Mass Storage Device (is a flash drive in this case)
- A web cam
- A USB Composite device (is my USB wireless mouse/keyboard transceiver.)
Also note, Windows doesn't need the device driver to detect plug and play h/w (like your USB printer). It only needs the driver to identify the device and use it's functionality. That means USBTreeView will show USB h/w detection whether or not the device driver is installed or not. (Detected h/w with no driver often appear with names like "Unknown" or appear in Device Manager under a "Other device" category.
See what happens as you connect/disconnect your printer.
No, there is no ding dong sound whatever I remove, but guess what? It's all working again, but I don't know how it happened,
although I did get an update message yesterday telling me there was a driver update, but after installing, nothing changed so maybe it need a re-boot. Also, no problem with the USB connections.
Anyway, thanks for your help with this situation.
Very odd you don't hear the Windows USB sounds for any device. In any case, glad you resolved the problem
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