Windows 10: Windows DVD Player and File Explorer close when reading a DVD Solved

  1.    04 Apr 2017 #1

    Windows DVD Player and File Explorer close when reading a DVD

    When I try to autoplay a DVD, the Windows DVD Player will load and then immediately close. When I view the /VIDEO_TS directory in the DVD the same event happens. This behavior was not true in the past. What is going on?

    I am running Windows 10. My DVD drive is a HL-DT-ST DVD+-RW GT0N. The drivers are up-to-date.
      My ComputerSystem Spec

  2. Bree's Avatar
    Posts : 8,592
    10 Home x64 (1803) (10 Pro on 2nd pc)
       04 Apr 2017 #2

    What build are you on? Check with Winver, if it's 14393.953 then it's a known issue.

    Known issues in this update
    Windows DVD Player (and 3rd party apps that use Microsoft MPEG-2 libraries) crashes when run. This issue is currently being addressed and a fix will be provided when ready.
    Cumulative Update KB4013429 and KB4013418 Windows 10 Build 14393.953

    This was fixed in Cumulative Update KB4015438 for Windows 10 v1607 Build 14393.969
      My ComputersSystem Spec

  3.    05 Apr 2017 #3

    That was the solution. Thank you so much!
      My ComputerSystem Spec

  4. Bree's Avatar
    Posts : 8,592
    10 Home x64 (1803) (10 Pro on 2nd pc)
       05 Apr 2017 #4

    Glad to help.
      My ComputersSystem Spec


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