Page 1 of 2 12 LastLast
  1.    02 Apr 2017 #1
    Join Date : Apr 2017
    Posts : 13
    W10 x64

    Audio services not responding - Audio randomly stopped working


    Hi,

    My first post on the forum as Ive had it with w10 and it randomly screwing up.

    Yesterday I switch on my machine and notice the little red cross on the speaker and no sound.

    when i run troubleshooter I get the "Audio services not responding" and no fix.

    I have tried reinstalling the drivers, and also restarting the services (Windows audio etc) but nothing worked.

    How to fix Audio services not responding in windows 10 - Troubleshooter

    I have also tried rolling back to a restore point (which was a palava in itself as I had the error with Windows Apps folder and needing me to rename it).

    Im at a loss now. No idea wth is going on.

    Any ideas or help would be great!

    Thanks

    Matt
      My ComputerSystem Spec
  2.    02 Apr 2017 #2
    Join Date : Jan 2015
    UK, Midlands
    Posts : 10,953
    Win 10 Pro (1703)

    Hi, you could try Tweaking.com's free cautious repair tool.. a random stab, but covers some ground.

    E.g. repairs 3,4, 26,27
      My ComputerSystem Spec
  3.    02 Apr 2017 #3
    Join Date : Apr 2017
    Posts : 13
    W10 x64
    Thread Starter

    Thanks,

    I tried it but no cigar
      My ComputerSystem Spec
  4.    02 Apr 2017 #4
    Join Date : Jan 2015
    UK, Midlands
    Posts : 10,953
    Win 10 Pro (1703)

    Try the equivalent on your system of this (not all terms may precisely match your setup)
    Follow the below steps carefully.

    • 1. Open Device Manager: To open Device Manager, go to Settings, click on Devices, go to Connected devices, scroll down to Related settings and click on Device manager.
    • 2. Open IDT High Definition Audio CODEC: Unfold Sound, video and game controllers and double-click IDT High Definition Audio CODEC (or right-click > Properties).
    • 3. Click on Update Driver: Go to the Driver tab and click on Update Driver... (second button seen from above).
    • 4. Click on Browse my computer for driver software: After completing Step 3 a new window will pop up with two options. Choose the second option (Browse my computer for driver software)
    • 5. Click on Let me pick from a list of device drivers on my computer: After completing Step 4 you'll be prompted to locate a driver. Click on Let me pick from a list of device drivers on my computer.
    • 6. Click on High Definition Audio Device, click Yes: Make sure Show compatible hardware is checked. Click on High Definition Audio Device under Model, then click Yes. Do NOT use High Definition Audio CODEC or whatever is showing for you.

    Step 6 is crucial. Ignore any scary pop-ups. It works just fine and you won't end up with an exploded device.
    That's all you have to do to make it work. Enjoy horrible error sounds and music!
    (from Guide: How to Fix Audio Not Working in Windows 10 : Windows10)

    Note: as you may have found, a number of threads on this topic are unsolved.

    You may wish to consider doing an in-place upgrade repair install if no solution is found.

    Also consider the possibility of hardware failure. You could check the card is seated, cables secure.
    Last edited by dalchina; 02 Apr 2017 at 13:37.
      My ComputerSystem Spec
  5.    02 Apr 2017 #5
    Join Date : Apr 2017
    Posts : 13
    W10 x64
    Thread Starter

    Thanks guys, its onboard sound so unless thats fubared then I think its the software related

    I cannot find 'IDT High Definition Audio Codec' in Device Manager?
      My ComputerSystem Spec
  6.    02 Apr 2017 #6
    Join Date : Jan 2015
    UK, Midlands
    Posts : 10,953
    Win 10 Pro (1703)

    Hi, it will depend on the actual hardware/driver you have hence I said
    Try the equivalent on your system of this (not all terms may precisely match your setup)

    So you will need to adapt as necessary, if you can work that out.

    Just something I came across- you can only try it, I'm afraid, no guarantees...

    You could post a screenshot of your expanded Device Manager as mentioned there.
      My ComputerSystem Spec
  7.    03 Apr 2017 #7
    Join Date : Apr 2017
    Posts : 1
    windows 10

    I had exactly the same issue and this is what solved it for me:

    This solution worked for me:

    go to start search and type cmd search will return cmd.exe right click on this and select 'run as administrator' at the prompt type:-


    net localgroup Administrators /add networkservice
    press enter then type:
    net localgroup Administrators /add localservice
    press enter then type:
    exit
    press enter and restart your computer

      My ComputerSystem Spec
  8.    04 Apr 2017 #8
    Join Date : Apr 2017
    Posts : 13
    W10 x64
    Thread Starter

    so.

    Im afraid non of the above has worked. I have tried doing a repair install however everytime it finishes it gets into windows (and yeay I have sound!) But then BSOD's with a 'system_thread_exception_not_handled' and goes into a boot loop with startup repair unable to fix the issue and im unable to get into safemode.

    Im about to try and pre-uninstall my graphics drivers before trying the update as some searching around points the issue at them.
      My ComputerSystem Spec
  9.    04 Apr 2017 #9
    Join Date : Apr 2017
    Posts : 13
    W10 x64
    Thread Starter

    so.

    Im afraid non of the above has worked. I have tried doing a repair install however everytime it finishes it gets into windows (and yeay I have sound!) But then BSOD's with a 'system_thread_exception_not_handled' and goes into a boot loop with startup repair unable to fix the issue and im unable to get into safemode.

    Im about to try and pre-uninstall my graphics drivers before trying the update as some searching around points the issue at them.
      My ComputerSystem Spec
  10.    04 Apr 2017 #10
    Join Date : Jan 2015
    UK, Midlands
    Posts : 10,953
    Win 10 Pro (1703)

    Hi, try two basic checks on your disk - you mentioned this occurred after switching on your system.

    1. Download and run Crystal Diskinfo (free) -easy to find. Gives a quick Good/caution/bad indication.

    2. Your file system integrity (I always recommend doing this before an in-place upgrade repair install)
    From an admin command prompt
    [Windows key + X, click command prompt (admin)]
    chkdsk C: /F
    Your PC will need to restart.
    Post back the result, which you can get after a restart as follows:
    How do I see the results of a CHKDSK that ran on boot? - Ask Leo!
      My ComputerSystem Spec

 
Page 1 of 2 12 LastLast


Similar Threads
Thread Forum
audio randomly stops working
Hello all, My computer is currently connected to my Vizio E420-A0 TV (HDMI). My audio randomly stops working and the display audio device disappears. When it works I can see it in device manager: 122173 122174 And when it stops working it...
Drivers and Hardware
Audio Services Not responding please help I can't hear anything!
ok so i was watching some youtube videos everything is fin then i open steam to play some COD I try to listen to a trailer for some game and boom, can't hear anything. I went back to youtube and still couldn't hear anything! I've tried so many...
Drivers and Hardware
"Audio services not responding" Please help me :,(
I need help!!!! Im just gonna cut to the chase. My sound is not working! The sound icon at the taskbar has an 'X' symbol next to it. When I try to trouble shoot it, it says "Audio services not responding". My sound worked fine before, but this is...
Drivers and Hardware
Audio Services Not Responding After Upgrade to Windows 10
Hi All, I recently upgraded to Windows 10, and I've run into a few different issues. I've been able to solve most of them thanks to searching around online, but none of the suggestions have helped to get my audio working. I'm running into an...
Drivers and Hardware
Audio and start menu randomly stop working
I never had this problem when I was using Windows 8.1. This problem mostly occurs when I'm playing a game (Dota 2, Battlefield 4, Fallout 3, etc) and sometimes when I was just browsing the web, watching youtube videos. The sound will just disappear,...
General Support
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 02:05.
Find Us
Twitter Facebook Google+ Ten Forums iOS App Ten Forums Android App



Windows 10 Forums