Windows 10: Drivers needed for a Samsung mSATA 512GB SSD (PM841 ??)

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  1.    30 Mar 2017 #1

    Drivers needed for a Samsung mSATA 512GB SSD (PM841 ??)


    Hello

    Drivers needed for a Samsung mSATA 512GB SSD .
    According to my records it is a:
    "Samsung 512GB mSATA PM841 Series MZMTD512HAGL-00000 SATA III MLC Internal SSD".

    I have tried searching Samsung's various sites and found it to be intensely confusing!

    Background:
    I am attempting to do a fresh install of Windows 10 onto may Samsung laptop and Windows can't see the drive.

    Many thanks

    J
      My ComputerSystem Spec

  2.    30 Mar 2017 #2

    Hi ship69,

    Please, can you confirm your model number for the laptop?

    I have found a firmware update here

    I would also recommend a BIOS update, however, I will need the laptop model to locate a link for you.

    There may also be an option to disable in the BIOS. Perhaps you could try and restore to optimised defaults?
      My ComputerSystem Spec

  3.    30 Mar 2017 #3

    With the drive attached, boot into Setup (Bios) on the System Information or Main page, it should list all of the drives on your computer. Do you see your SSD? If the Bios doesn't see it, nothing else will either. If the Bios doesn't see it, then it is not plugged in correctly or it has failed. If the Bios sees it, then boot off your Windows installer choose your Language and press Shift+F10 this will start the Command Prompt in the RE (Recovery Environment)
    In the RE (recovery environment) choose command prompt and type following commands pressing Enter after each bold command:
    i) diskpart
    (ie) DISKPART >
    ii) list disk
    (ie) DISKPART > list disk
    It now lists disk by number
    you have to select the disk next with
    iii) select disk <disk number>
    (ie) DISKPART> Select Disk (disk number) = as listed in previous command. The selected disk now has an Asterisk next to it. iv) clean (this erases all data on the Disk, so be sure you choose the correct one)
    (ie) DISKPART> clean


    4- now restart the machine and boot from the Windows Disc/USB again
    proceed and at "select disk to install windows" you would be able to view the hard disk drives.
    Under Drive Options the drive should now be all Unallocated Space. Do not create any partitions, just go next and Windows will automatically create partitions, format them while installing Windows.
      My ComputerSystem Spec

  4.    30 Mar 2017 #4

    I can't see the SSD I don't think (???)
    But it certainly WAS working until I tried to reinstall Windows 10.

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      My ComputerSystem Spec

  5.    30 Mar 2017 #5

    I have uploaded some screenshots of my Samsung BIOS. I don't know where to look for the SSD.
      My ComputerSystem Spec

  6.    30 Mar 2017 #6

    Please can you confirm the Model number of the system?
      My ComputerSystem Spec

  7.    30 Mar 2017 #7

    DeclanT said: View Post
    Please can you confirm the Model number of the system?
    NP740U3E-S04UK - Samsung Series 7 Ultra Notebook 128GB SSD 13.3"

    New hard drive: 512GB mSATA Samsung (PM841 Series MZMTD512HAGL-00000 mSATA 512GB SATA III MLC Internal SSD).
      My ComputerSystem Spec

  8.    30 Mar 2017 #8

    It won't help you see the SSD, but AHCI mode needs to be ON, second screenshot.
      My ComputerSystem Spec

  9.    30 Mar 2017 #9

    On which SATA port do you have the SSD plugged into on the Motherboard?
    If it is SATA port 1, the Bios is reporting that there is nothing installed on that port.
    Check the SATA cable is plugged into the back of the SSD and into SATA port 1 on the motherboard, And that a power plug from the PSU is plugged into the SSD.
    If that still doesn't work, try a different SATA Data cable a different Power Plug and or a Different SATA port on the motherboard.
    Be sure to set the Hard Drive Mode to AHCI as stated.
      My ComputerSystem Spec

  10.    30 Mar 2017 #10

    Its an mSATA drive, he's getting a "no signed device drivers were found" message when trying to do a clean install. I think he needs the motherboard mSATA interface driver? He is trying to install from a USB connected optical drive. Help! Login has disappeared when I boot
      My ComputerSystem Spec


 
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