1.    29 Mar 2017 #1
    Join Date : Mar 2017
    Posts : 2
    Windows 10

    Mouse pad works normally, but USB mouse causes issues


    I've had this issue since last weekend and I've tried many different things in order to fix it. When I boot up my computer, I can use the mouse pad normally, but as soon as I use the external mouse, I can only either interact with the taskbar or anything else but the taskbar.

    I use a Steelseries Sensei RAW.

    Methods I have tried so far:
    Restart computer (several times)
    Run antivirus and anti-malware scans
    Closed Sticky Notes (which seemed to solve it, but just a little while)
    Installed new graphics card driver (again, solved it temporarily)
    System Restore
    Windows Recovery
    Command Prompt and run sfc /scannow trice
    Update Steelseries driver

    Sometimes, opening a program, which asked if I wanted to let it make changes to Windows helped a couple of times. It didn't matter which program it.

    I hope you can help. Thank in advance.
      My ComputerSystem Spec
  2.    29 Mar 2017 #2
    Join Date : Aug 2014
    Forever West
    Posts : 3,922
    Win10 Home and Pro, Win10 Insider Preview, Win7 Home, Linux Mint

    Many Notebooks/Laptops have a feature to turn off the Touchpad, usually a switch or an Fn+Fx key combination to do it, it's a hardware thing separate from the Operating System. The question would then be, does turning off the Touchpad while using the External mouse allow it to work normally?
      My ComputerSystem Spec
  3.    30 Mar 2017 #3
    Join Date : Mar 2017
    Posts : 2
    Windows 10
    Thread Starter

    Quote Originally Posted by Berton View Post
    Many Notebooks/Laptops have a feature to turn off the Touchpad, usually a switch or an Fn+Fx key combination to do it, it's a hardware thing separate from the Operating System. The question would then be, does turning off the Touchpad while using the External mouse allow it to work normally?
    Just tried it. The issue persists. Even if I enable the mouse pad again, it can only interact with what the external mouse can.
      My ComputerSystem Spec

 


Similar Threads
Thread Forum
desktop problem: mouse hover selection is not under mouse cursor
I got the Anniversary Update a month or two back. And ever since I have this problem on desktop icons. The mouse hover selection is shifted away from cursor, in a way that the next icon is selected, not the one under cursor....
General Support
Left click on mouse works..SOMETIMES..any suggestions?
The left clicker on my wired mouse works sometimes. The driver is up to date...any suggestions before I just buy another one? It took me 20 minutes to make this thread because I couldn't click from the thread title line into the comment box.
Drivers and Hardware
No keyboard or mouse works after restoring previous build
About a week ago my PC installed the annual update and it ended up hanging on a black screen with the spinning circles so I restored to my last build since I don't have my backups anymore. When I finally restored I got to my login screen but...
Drivers and Hardware
Mouse issues
Everytime I reset my mouse button options and hit apply the next time I restart they revert back to where they were before..Am I doing something wrong?
Drivers and Hardware
Solved MS Keyboard and Mouse driver not working for left handed mouse
I use left handed mouse, and swapping left / buttons works OK. I also set the wheel button to be "double click". But the wheel button brings up the context menu instead of double click. If I change to right hand mouse, the wheel button gives double...
General Support
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 03:05.
Find Us
Twitter Facebook Google+ Ten Forums iOS App Ten Forums Android App



Windows 10 Forums