Keyboard dead during bootup


  1. Posts : 122
    Win 10 Pro x64 Ver 20H2
       #1

    Keyboard dead during bootup


    I'm trying to replace my old Dell keyboard with a G.Skill Ripjaws gaming keyboard.

    Unfortunately, it only works after the system boots up, which means I can't use function keys at bootup.

    I've written to G.Skill already. But just in case this problem is not a glitch in my particular keyboard, can anyone suggest a cause and cure?
      My Computers


  2. Posts : 855
    Windows 10 Pro 21H1 build 19044.1806
       #2

    Legacy USB enabled in the bios?
      My Computers


  3. Posts : 3,682
    Windows 11 Pro 64 Bit 21H2
       #3

    As stated, boot into Setup (Bios) go to Integrated Peripherals, look for Legacy USB or Keyboard, if it is Disabled, using your Arrow and Enter keys, Enable it. Save and Exit.
      My Computer


  4. Posts : 12,487
    Win10 Version 21H2 Pro and Home, Win11 Pro
       #4

    Also, haven't yet seen a motherboard that has built-in support for the USB 3.0 ports, have to wait until the OS loads to get that. Legacy USB is usually version 2.0, may have to assure plugging into the black ports instead of the blue ones.
      My Computers


  5. Posts : 122
    Win 10 Pro x64 Ver 20H2
    Thread Starter
       #5

    I heard back from G.Skill -- they suspect a problem with the KB's firmware. However, I had a problem fixing that per their instructions. Will try your solution, too.

    (I was using USB 2.0 ports, though I have added a board for USB 3.0)
      My Computers


  6. Posts : 122
    Win 10 Pro x64 Ver 20H2
    Thread Starter
       #6

    G.Skill tech support guided me to software and switch settings that solved the problem. I did connect it to a pair of USB 2.0 jacks; this may also have helped because I suspect my USB 3.0 jacks (on an add-in board) might not be activated till Windows kicks in.
      My Computers


 

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