Probs with a Dell Inspiron 5748

kittenwoman · 25 Mar 2017

Im running windows 10 on a 2 year old dell laptop 2 years old originally windows 8.1. I had already been in forum confused as to how my hard drive space was nearly 0 . No films, music, games just few programs and pictures. Is it possible that all I download and use , programs etc are being sent to the wrong drive ? The Western digital is only 1TB whilst the laptop has my 8GB of memory. Im really confused . any advice pls ? Ive ran the cleaners and deleted as much stuff as I can , still showing as just about full

Probs with a Dell Inspiron 5748-ten1.jpg

Caledon Ken · 25 Mar 2017

Hi kittenwoman.

Think of the 8GB of memory as the blackboard, the place where you do work where as the 1TB is filing cabinets. Using 1TB is a lot of data unless you have a lot of videos or are avid photographer.

Unless you redirected your user folders to another drive then yes everything is on C: Looks like that is really your only drive (partition) although I can just see one called winretools. This is for recovery. So lets see what is on C:

Click on Start => Settings => System => Storage and finally click on C: at on the left at the top.

Could you screen print and post.

Ken

kittenwoman · 26 Mar 2017

Thanks Ken.. this is the shots. The one called winretools is coming up empty , i cant do a system store on here . Have just bought more storage and will transfer all off here pics an videos , Im not an avid photographer . Ive deleted tons of pictures off yet it made no diff on the red marker..This laptop has go in a right mess im sure , thinking im going to have to a complete reinstall , we shall see. Thanks for advising me. i clicked on the system / reserved to see what was taking up all that space . Shot below also ..

Probs with a Dell Inspiron 5748-image1.jpg

Probs with a Dell Inspiron 5748-image3jpg.jpg

Probs with a Dell Inspiron 5748-image4.jpg

Probs with a Dell Inspiron 5748-image5.jpg

Caledon Ken · 26 Mar 2017

Something doesn't add up here. Your first screen shot was (give or take) 100GB. Your system is reporting another 800GB in use.

Someone, sorry didn't document who, posted this in the last two weeks.

Scan after you download just to be sure.

I would like to think you could id the 800GB without a complete re-install.

Lets see what this tool points out.

I would also think that all spaced used by windows would be reported but you could always enter disk cleanup, then cleanup system files, then click on "More Options" tab. On this tab you can cleanup restore points and shadow copies. If you do these clean ups I would then follow up with creating a restore point and rerunning any Imaging software you may be using like Macrium or Acronis, etc.

Ken

kittenwoman · 26 Mar 2017

Hi Ken
The above link 404 to download above isnt working , can you resend please ?

Caledon Ken · 26 Mar 2017

SpaceSniffer, find lost disk space the easy way.

kittenwoman · 27 Mar 2017

Caledon Ken said:

SpaceSniffer, find lost disk space the easy way.

Morning Ken. I ran above but dont know how to get the result to you , is it a screen shot you need or save the file as a ? thanks

Mooly · 27 Mar 2017

If it hasn't already been suggested, have you run a full disk clean (that means using the 'clean up system files' option). I'm wondering if you have some leftovers from the 8.1 to 10 upgrade (assuming you did upgrade and not clean install).

kittenwoman · 27 Mar 2017

Mooly said:

If it hasn't already been suggested, have you run a full disk clean (that means using the 'clean up system files' option). I'm wondering if you have some leftovers from the 8.1 to 10 upgrade (assuming you did upgrade and not clean install).

Yes I ran the full disk clean there is nothing left to clean . will go do it again and let you see the shot . My gutt tells me that also that i have windows 8 left somewhere on here but dont know where . I never done the clean install of ten...

kittenwoman · 27 Mar 2017

cant even do a system restore on here .... I upgraded when window 10 came out on top of windows 8.1..